Salesforce Administrator
Colliers, Minneapolis, MN, United States
Summary
The Salesforce Administrator is responsible for the day-to-day operational health of the Salesforce platform, ensuring that users have a reliable, accurate, and efficient system. This role ensures that the system runs smoothly, users are supported, and data remains accurate, accessible, and secure. The ideal candidate is detail oriented, proactive, and highly skilled in providing responsive, effective end user support while maintaining strong data integrity across the platform.
Essential Duties And Responsibilities
Configure and manage Salesforce objects, fields, record types, page layouts, validation rules, and security settings
Maintain user accounts, profiles/permission sets, roles, and sharing rules to ensure the right level of access
Monitor and analyze Salesforce usage to ensure that the system is being used to its fullest potential
Establish and enforce data quality standards, including naming conventions, required fields, validation rules, and duplicate management
Perform regular data audits and health checks, providing insights and remediation plans for ongoing improvement
Manage and execute data imports using tools such as Data Loader and Import Wizard
Troubleshoot system issues and manage support tickets, escalating when necessary
Create and update dashboards, reports, and list views to support business analytics need
Serve as the go to resource for Salesforce-related questions, ensuring high user adoption and data correctness
Regular and reliable attendance required
Other duties as assigned
Required Education And Experience
2+ years of hands‑on Salesforce Administration or data management experience, with a focus on data integrity
2+ years of experience working in the commercial mortgage industry preferred
Competencies
Attention to detail: Meticulous attention to detail is crucial for identifying and correcting data errors accurately
Communication and collaboration: Strong written and verbal communication skills with the ability to work collaboratively in cross‑functional teams
Salesforce expertise: Strong understanding of the Salesforce platform, including its data model, reporting capabilities, and data management tools
Analytical skills: Strong critical thinking and problem‑solving abilities to analyze system operations, identify root causes of data issues, and recommend data quality improvements
Data management: Demonstrated ability to manage large volumes of data efficiently and maintain organized records
Business knowledge: Knowledge of commercial real estate and commercial mortgage banking preferred
Technical proficiency: Proficiency in Microsoft Office Suite, including Word and Excel
Reliability: Regular and reliable attendance is required
Job Expectations This is a full‑time position. Days of work are Monday through Friday during standard business hours. The position is available for a hybrid schedule (Minneapolis, MN office preferred) or remote schedule. Regular and reliable attendance required. Occasional domestic travel is required.
Benefits We offer a comprehensive benefits package for employees and their families including medical and dental plan; 401k plan including company matching; firm funded life and disability insurance.
Compensation Approximate Salary Range for this Role $65,000 - $85,000. This role is also eligible for discretionary bonus.
Legal Disclosures Our compensation ranges are determined by role, level, and location. The range displayed on this job posting reflects the minimum and maximum target for new hire salaries for the position across all U.S. locations. Within the range, individual pay is determined by work location and additional factors, including job‑related skills, experience, and relevant education or training.
Equal Opportunity Employer Colliers provides equal employment opportunity to all persons. No employee or applicant for employment will be discriminated against because of race, creed, origin, marital status, sexual orientation, age, otherwise qualified disabled or veteran status or any other characteristic protected by law. If you are a qualified applicant who requires reasonable accommodation to complete a job application, pre‑employment testing, a job interview or to otherwise participate in the hiring process, please contact accommodations@colliers.com.
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Essential Duties And Responsibilities
Configure and manage Salesforce objects, fields, record types, page layouts, validation rules, and security settings
Maintain user accounts, profiles/permission sets, roles, and sharing rules to ensure the right level of access
Monitor and analyze Salesforce usage to ensure that the system is being used to its fullest potential
Establish and enforce data quality standards, including naming conventions, required fields, validation rules, and duplicate management
Perform regular data audits and health checks, providing insights and remediation plans for ongoing improvement
Manage and execute data imports using tools such as Data Loader and Import Wizard
Troubleshoot system issues and manage support tickets, escalating when necessary
Create and update dashboards, reports, and list views to support business analytics need
Serve as the go to resource for Salesforce-related questions, ensuring high user adoption and data correctness
Regular and reliable attendance required
Other duties as assigned
Required Education And Experience
2+ years of hands‑on Salesforce Administration or data management experience, with a focus on data integrity
2+ years of experience working in the commercial mortgage industry preferred
Competencies
Attention to detail: Meticulous attention to detail is crucial for identifying and correcting data errors accurately
Communication and collaboration: Strong written and verbal communication skills with the ability to work collaboratively in cross‑functional teams
Salesforce expertise: Strong understanding of the Salesforce platform, including its data model, reporting capabilities, and data management tools
Analytical skills: Strong critical thinking and problem‑solving abilities to analyze system operations, identify root causes of data issues, and recommend data quality improvements
Data management: Demonstrated ability to manage large volumes of data efficiently and maintain organized records
Business knowledge: Knowledge of commercial real estate and commercial mortgage banking preferred
Technical proficiency: Proficiency in Microsoft Office Suite, including Word and Excel
Reliability: Regular and reliable attendance is required
Job Expectations This is a full‑time position. Days of work are Monday through Friday during standard business hours. The position is available for a hybrid schedule (Minneapolis, MN office preferred) or remote schedule. Regular and reliable attendance required. Occasional domestic travel is required.
Benefits We offer a comprehensive benefits package for employees and their families including medical and dental plan; 401k plan including company matching; firm funded life and disability insurance.
Compensation Approximate Salary Range for this Role $65,000 - $85,000. This role is also eligible for discretionary bonus.
Legal Disclosures Our compensation ranges are determined by role, level, and location. The range displayed on this job posting reflects the minimum and maximum target for new hire salaries for the position across all U.S. locations. Within the range, individual pay is determined by work location and additional factors, including job‑related skills, experience, and relevant education or training.
Equal Opportunity Employer Colliers provides equal employment opportunity to all persons. No employee or applicant for employment will be discriminated against because of race, creed, origin, marital status, sexual orientation, age, otherwise qualified disabled or veteran status or any other characteristic protected by law. If you are a qualified applicant who requires reasonable accommodation to complete a job application, pre‑employment testing, a job interview or to otherwise participate in the hiring process, please contact accommodations@colliers.com.
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