INSTRUCTIONAL DESIGNER
Snohomish County, Everett, WA, United States
Overview
Snohomish County Central Human Resources is seeking an Instructional Designer to support the county’s implementation of new Oracle finance and Systems under an Enterprise Resource Planning (ERP) initiative. These roles will work with subject-matter experts (SMEs) to design, develop, and deliver instructional content to advanced users and end users, with formats including but not limited to live training, screencast videos, and job aids.
Responsibilities
Designs and develops training curriculum and instructional content, including workplace compliance courses for online, in-person, and blended learning environments.
Maintains programs, records and user accounts within the learning management system (LMS); organizes and schedules classes; produces reports, rosters and email notifications.
Assists departments in designing, developing, and uploading e-learning content within LMS.
Conducts training needs analysis to gather information and develop instructional content for county departments; consults and collaborates with project partners and subject matter experts throughout the instructional design process.
Assists training program administrator in developing an instructional design project work plan; assists with training budget.
Identifies and recommends training resources to various departments in response to department-specific training requests.
Evaluates effectiveness of training efforts via course evaluations and employee surveys; recommends and implements improvements.
Facilitates training sessions for employees through live, instructor-led classes, which may be held virtually or in-person.
Provides technical assistance to employees in resolving technical issues related to accessing the LMS and course content; works with vendor to resolve issues.
Promotes training programs through publications of newsletters, announcements, memorandums, e-mail, intranet and internet.
Maintains intranet and internet pages for the department.
Maintains confidentiality of all personnel, payroll, accounting, and finance records, as well as other sensitive reports and information.
Responds to Public Records Requests (PRR); monitors response due dates; coordinates communications with requestors, other departments and offices, Public Records Officer and Prosecuting Attorney’s office as needed; assembles documents for disclosure.
Assists with Human Resources Information Systems (HRIS) data entry and retrieval.
Performs related duties as required.
Qualifications Two (2) years of education in training, organizational development, instructional design, human resources management or related field; AND, two (2) years on-the-job experience in web-based instructional design; OR, four (4) years of on-the-job experience in instructional design; OR any equivalent combination of training and/or experience that provides the required knowledge and abilities.
Special Requirements Must sign a confidentiality agreement as a condition of employment.
Knowledge and Abilities Knowledge of:
e-learning and training development
proven instructional design methodologies
principles of multimedia design
accessibility standards in instructional design
common barriers to effective training
e-learning methods and procedures
modern e-learning authoring and video editing software techniques and strategies in conducting needs and task analyses
personnel records disclosure and confidentiality rules
adult learning theory and principles
interpersonal communication, group processes, and facilitation skills
excellent oral and written communication skills
program planning skills
effectively communicating information to a wide variety of audiences
Ability to:
design, develop and implement interactive and accessible e-learning courses using proven instructional design methodologies
prepare clear and concise correspondence, charts, graphs, memoranda and other written materials
establish and maintain effective work relationships with elected officials, management staff, employees, and the public
communicate effectively both orally and in writing
organize tasks and work to manage multiple projects and deadlines
give and receive feedback in a team environment
plan and organize work with minimal supervision
maintain accurate records
interpret and apply oral and written instructions
Supervision The work is performed under general direction from a manager, supervisor or designee, with responsibility for independently planning and executing assignments in alignment with established policies, procedures, and objectives. Work is reviewed through discussions, reports, and evaluation of outcomes achieved.
Working Conditions The work is performed in a standard office environment with prolonged periods of working at a computer workstation using standard equipment. Duties may involve physical activities such as sitting, standing, walking, bending, or operating equipment. This position may occasionally involve moving office materials (up to 30 pounds) with reasonable accommodation as needed. Work schedules typically include standard business hours and shifts. Some travel may be required for off-site work.
Equal Employment Opportunity Snohomish County is an Equal Employment Opportunity (EEO) employer. Accommodations for individuals with disabilities are provided upon request.
EEO policy and ADA notice is available upon request.
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Responsibilities
Designs and develops training curriculum and instructional content, including workplace compliance courses for online, in-person, and blended learning environments.
Maintains programs, records and user accounts within the learning management system (LMS); organizes and schedules classes; produces reports, rosters and email notifications.
Assists departments in designing, developing, and uploading e-learning content within LMS.
Conducts training needs analysis to gather information and develop instructional content for county departments; consults and collaborates with project partners and subject matter experts throughout the instructional design process.
Assists training program administrator in developing an instructional design project work plan; assists with training budget.
Identifies and recommends training resources to various departments in response to department-specific training requests.
Evaluates effectiveness of training efforts via course evaluations and employee surveys; recommends and implements improvements.
Facilitates training sessions for employees through live, instructor-led classes, which may be held virtually or in-person.
Provides technical assistance to employees in resolving technical issues related to accessing the LMS and course content; works with vendor to resolve issues.
Promotes training programs through publications of newsletters, announcements, memorandums, e-mail, intranet and internet.
Maintains intranet and internet pages for the department.
Maintains confidentiality of all personnel, payroll, accounting, and finance records, as well as other sensitive reports and information.
Responds to Public Records Requests (PRR); monitors response due dates; coordinates communications with requestors, other departments and offices, Public Records Officer and Prosecuting Attorney’s office as needed; assembles documents for disclosure.
Assists with Human Resources Information Systems (HRIS) data entry and retrieval.
Performs related duties as required.
Qualifications Two (2) years of education in training, organizational development, instructional design, human resources management or related field; AND, two (2) years on-the-job experience in web-based instructional design; OR, four (4) years of on-the-job experience in instructional design; OR any equivalent combination of training and/or experience that provides the required knowledge and abilities.
Special Requirements Must sign a confidentiality agreement as a condition of employment.
Knowledge and Abilities Knowledge of:
e-learning and training development
proven instructional design methodologies
principles of multimedia design
accessibility standards in instructional design
common barriers to effective training
e-learning methods and procedures
modern e-learning authoring and video editing software techniques and strategies in conducting needs and task analyses
personnel records disclosure and confidentiality rules
adult learning theory and principles
interpersonal communication, group processes, and facilitation skills
excellent oral and written communication skills
program planning skills
effectively communicating information to a wide variety of audiences
Ability to:
design, develop and implement interactive and accessible e-learning courses using proven instructional design methodologies
prepare clear and concise correspondence, charts, graphs, memoranda and other written materials
establish and maintain effective work relationships with elected officials, management staff, employees, and the public
communicate effectively both orally and in writing
organize tasks and work to manage multiple projects and deadlines
give and receive feedback in a team environment
plan and organize work with minimal supervision
maintain accurate records
interpret and apply oral and written instructions
Supervision The work is performed under general direction from a manager, supervisor or designee, with responsibility for independently planning and executing assignments in alignment with established policies, procedures, and objectives. Work is reviewed through discussions, reports, and evaluation of outcomes achieved.
Working Conditions The work is performed in a standard office environment with prolonged periods of working at a computer workstation using standard equipment. Duties may involve physical activities such as sitting, standing, walking, bending, or operating equipment. This position may occasionally involve moving office materials (up to 30 pounds) with reasonable accommodation as needed. Work schedules typically include standard business hours and shifts. Some travel may be required for off-site work.
Equal Employment Opportunity Snohomish County is an Equal Employment Opportunity (EEO) employer. Accommodations for individuals with disabilities are provided upon request.
EEO policy and ADA notice is available upon request.
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