Client Director - Employee Health & Benefits

Client Director – Employee Health & Benefits

As our Client Director on the Employee Health & Benefits team, you’ll have overall responsibility for the client relationship within an assigned book‑of‑business. This involves establishing and maintaining excellent internal and external relationships, seeking and understanding the client’s needs, and managing the team responsible for delivering all aspects of our services. While the Client Director does not have direct new business sales responsibilities, you are expected to participate in the sales process, maintain a high client retention rate, and keep a book of business that meets or exceeds the target size over time.

This role has the ability to work out of any of our Michigan locations – Grand Rapids, Troy, or Livonia.

Qualifications

• Minimum of a bachelor’s degree, preferably in business.
• Minimum of 5 to 8 years industry experience working for an insurance agency, consulting firm, group insurance carrier or related experience.
• Demonstrated ability to manage senior‑level client executives and continue to cultivate the client relationship.
• Strong working knowledge of the group benefits industry, particularly within the financial and strategic planning areas.
• Strong leadership, persuasion, communication and writing skills.
• Ability to work under pressure and multi‑task.
• Ability to work in a team leadership role.
• Must be self‑directed, organized and resourceful.
• Must have and maintain a valid license to sell life and health insurance in the State of Michigan.

We know there are excellent candidates who might not check all of these boxes. If you’re close, we’d be very interested in meeting you.

Benefits

• Generous time off, including personal and volunteering days
• Tuition reimbursement and professional development opportunities
• Hybrid work flexibility
• Charitable contribution match programs
• Stock purchase opportunities

Equal Opportunity

Marsh and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers. #MMAEHB

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