Senior HELOC Underwriter
OhioX, Inc., Columbus, OH, United States
At Upstart, you’ll join a team dedicated to making credit accessible for all Americans. As a Senior Home Lending Underwriter, you’ll partner closely with our Licensed Loan Advisors to ensure loan decisions are accurate and timely. Your responsibilities include ensuring quality, sellable loans that adhere to underwriting policy and procedures, identifying process improvement opportunities, and making exceptional recommendations to support high‑quality loan origination.
The Team: The HELOC Underwriting team evaluates loan applications and makes sound, policy‑aligned credit decisions. The team ensures consistent application of underwriting guidelines, validates borrower income and assets, and identifies potential fraud risks. It partners with Processing, Closing, and Quality to guarantee accurate and efficient loan decisioning and funding.
How you’ll make an impact
Approval & decline accuracy:
Ensure all approval and decline decisions are well‑supported, clearly documented, and consistent with credit policy and regulatory expectations.
Income & asset validation:
Accurately calculate and validate borrower income (W-2, self‑employed, variable, rental, etc.) and assess assets to determine repayment ability.
Fraud risk identification:
Review applications for potential fraud indicators (income misrepresentation, occupancy concerns, document inconsistencies, identity risk) and take appropriate action in alignment with fraud protocols.
Documentation & compliance:
Maintain complete, audit‑ready loan files with clear rationale, supporting documentation, and decision notes.
Operational consistency:
Apply underwriting guidelines consistently and contribute to maintaining quality and reducing defects across the underwriting process.
Minimum Qualifications
5+ years of residential mortgage underwriting experience with independent decisioning authority
Demonstrated experience making both approval and decline decisions
Strong experience calculating income across multiple borrower profiles (W-2, self‑employed, variable, rental)
Experience reviewing loan files for fraud risk and escalating concerns appropriately
Experience working within an LOS and reviewing full loan documentation packages
Strong documentation skills supporting credit decisions for QA/audit review
Preferred Qualifications
Experience with HELOC‑specific underwriting guidelines and second lien products
Familiarity with fraud detection tools, red flag identification, and investigation workflows
Experience in high‑volume underwriting environments with SLA expectations
Proficiency with Excel/Sheets for income calculation and loan analysis
Familiarity with compliance and regulatory requirements related to mortgage underwriting
Position location This role is available in Columbus, OH.
Time zone requirements The team operates on East Coast time zones.
In-Office requirements You will be required to work from the Easton, OH office 2 days per week.
Travel requirements As a digital first company, the majority of your work can be completed remotely. The in-person sessions’ cadence varies depending on the team and role; most teams meet once or twice per quarter for 2‑4 consecutive days at a time.
Anticipated Base Salary Range $79,000 — $109,200 USD.
What you'll love
Competitive compensation, including base pay, bonus opportunities, and annual equity grants that vest quarterly
Generous 401(k) plan with Upstart matching $2 for every $1 contributed, up to $15,000 per year
Employee Stock Purchase Plan (ESPP) with discounted stock purchase options for eligible employees
Affordable medical, dental, and vision coverage, with multiple plan options – Upstart covers 90% to 100% of the cost depending on the plans you choose
Health Savings Account contributions from Upstart for eligible plans
Income protection benefits, including company-paid Basic Life, AD&D, and Short‑ and Long‑Term Disability coverage, with options to purchase supplemental coverage
Paid time off, sick and safe time, and company holidays
Paid family and parental leave to support caregiving and major life moments
Family‑centered benefits through Carrot and Cleo, supporting fertility, parenthood, and caregiving
Employee Assistance Program (EAP) offering mental health support and life‑centered resources
Financial wellness resources, including access to financial planning tools and a financial concierge service
Annual wellness allowance to support your physical and emotional well‑being and personal development, based on what matters most to you
Annual productivity allowance to invest in relevant tools and resources you need to do your best work, no matter where you work from
Connection and community through team events and onsites, all‑company updates, and employee resource groups (ERGs)
Onsite perks, including catered lunches and fully stocked micro‑kitchens when working from one of our four offices, located in the Bay Area, Austin, Columbus, and New York City (opening Summer 2026).
Upstart is a proud Equal Opportunity Employer. Just as we are dedicated to improving access to affordable credit for all, we are committed to inclusive and fair hiring practices.
If you require reasonable accommodation in completing an application, interviewing, completing any pre‑employment testing, or otherwise participating in the employee selection process, please email candidate_accommodations@upstart.com.
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The Team: The HELOC Underwriting team evaluates loan applications and makes sound, policy‑aligned credit decisions. The team ensures consistent application of underwriting guidelines, validates borrower income and assets, and identifies potential fraud risks. It partners with Processing, Closing, and Quality to guarantee accurate and efficient loan decisioning and funding.
How you’ll make an impact
Approval & decline accuracy:
Ensure all approval and decline decisions are well‑supported, clearly documented, and consistent with credit policy and regulatory expectations.
Income & asset validation:
Accurately calculate and validate borrower income (W-2, self‑employed, variable, rental, etc.) and assess assets to determine repayment ability.
Fraud risk identification:
Review applications for potential fraud indicators (income misrepresentation, occupancy concerns, document inconsistencies, identity risk) and take appropriate action in alignment with fraud protocols.
Documentation & compliance:
Maintain complete, audit‑ready loan files with clear rationale, supporting documentation, and decision notes.
Operational consistency:
Apply underwriting guidelines consistently and contribute to maintaining quality and reducing defects across the underwriting process.
Minimum Qualifications
5+ years of residential mortgage underwriting experience with independent decisioning authority
Demonstrated experience making both approval and decline decisions
Strong experience calculating income across multiple borrower profiles (W-2, self‑employed, variable, rental)
Experience reviewing loan files for fraud risk and escalating concerns appropriately
Experience working within an LOS and reviewing full loan documentation packages
Strong documentation skills supporting credit decisions for QA/audit review
Preferred Qualifications
Experience with HELOC‑specific underwriting guidelines and second lien products
Familiarity with fraud detection tools, red flag identification, and investigation workflows
Experience in high‑volume underwriting environments with SLA expectations
Proficiency with Excel/Sheets for income calculation and loan analysis
Familiarity with compliance and regulatory requirements related to mortgage underwriting
Position location This role is available in Columbus, OH.
Time zone requirements The team operates on East Coast time zones.
In-Office requirements You will be required to work from the Easton, OH office 2 days per week.
Travel requirements As a digital first company, the majority of your work can be completed remotely. The in-person sessions’ cadence varies depending on the team and role; most teams meet once or twice per quarter for 2‑4 consecutive days at a time.
Anticipated Base Salary Range $79,000 — $109,200 USD.
What you'll love
Competitive compensation, including base pay, bonus opportunities, and annual equity grants that vest quarterly
Generous 401(k) plan with Upstart matching $2 for every $1 contributed, up to $15,000 per year
Employee Stock Purchase Plan (ESPP) with discounted stock purchase options for eligible employees
Affordable medical, dental, and vision coverage, with multiple plan options – Upstart covers 90% to 100% of the cost depending on the plans you choose
Health Savings Account contributions from Upstart for eligible plans
Income protection benefits, including company-paid Basic Life, AD&D, and Short‑ and Long‑Term Disability coverage, with options to purchase supplemental coverage
Paid time off, sick and safe time, and company holidays
Paid family and parental leave to support caregiving and major life moments
Family‑centered benefits through Carrot and Cleo, supporting fertility, parenthood, and caregiving
Employee Assistance Program (EAP) offering mental health support and life‑centered resources
Financial wellness resources, including access to financial planning tools and a financial concierge service
Annual wellness allowance to support your physical and emotional well‑being and personal development, based on what matters most to you
Annual productivity allowance to invest in relevant tools and resources you need to do your best work, no matter where you work from
Connection and community through team events and onsites, all‑company updates, and employee resource groups (ERGs)
Onsite perks, including catered lunches and fully stocked micro‑kitchens when working from one of our four offices, located in the Bay Area, Austin, Columbus, and New York City (opening Summer 2026).
Upstart is a proud Equal Opportunity Employer. Just as we are dedicated to improving access to affordable credit for all, we are committed to inclusive and fair hiring practices.
If you require reasonable accommodation in completing an application, interviewing, completing any pre‑employment testing, or otherwise participating in the employee selection process, please email candidate_accommodations@upstart.com.
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