ADR Services Leader & Case Management Director

A leading arbitration and mediation organization seeks a Manager of ADR Services in Buffalo, NY. This hybrid role involves leading case administration and supervising a team. Responsibilities include liaising with parties, training staff, and resolving management issues. The ideal candidate will have a degree in business or law, 4-6 years in customer service, and 1-2 years in a supervisory role. Competitive compensation includes benefits and a performance-based incentive. #J-18808-Ljbffr