Collections Specialist
TEKsystems, Midvale, UT, United States
Join the team as a Collections Specialist. In this role you'll work for a Financial Services company, working directly with customers to resolve delinquent accounts, negotiate payment arrangements, and ensure compliance with federal regulations.
Ideal candidates are strong communicators, experienced in collections or customer service, and able to work independently.
Responsibilities
Contact customers via telephone regarding delinquent accounts, determine reasons for delinquency, and obtain commitment to pay or negotiate payment in full or establish payment arrangements.
Update customer accounts in the computer system.
Follow established guidelines when determining appropriate collection remedies.
Develop and manage repayment schedules with various alternatives, explaining consequences of delinquency to customers to secure payment.
Perform skip tracing and due diligence functions to ensure compliance with all Federal Regulations.
Adhere to the Fair Debt Collection Practices Act and all applicable state and federal bankruptcy laws.
May involve field collection work.
Perform other duties as assigned.
Schedule Monday to Friday or Tuesday to Saturday: 9:30 AM - 6:00 PM
Job Type & Location Contract position based out of Midvale, UT.
Pay and Benefits The pay range is $18.00 - $21.00 per hour.
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type Fully onsite position in Midvale, UT.
Equal Opportunity Employer: The company is an equal‑opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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Ideal candidates are strong communicators, experienced in collections or customer service, and able to work independently.
Responsibilities
Contact customers via telephone regarding delinquent accounts, determine reasons for delinquency, and obtain commitment to pay or negotiate payment in full or establish payment arrangements.
Update customer accounts in the computer system.
Follow established guidelines when determining appropriate collection remedies.
Develop and manage repayment schedules with various alternatives, explaining consequences of delinquency to customers to secure payment.
Perform skip tracing and due diligence functions to ensure compliance with all Federal Regulations.
Adhere to the Fair Debt Collection Practices Act and all applicable state and federal bankruptcy laws.
May involve field collection work.
Perform other duties as assigned.
Schedule Monday to Friday or Tuesday to Saturday: 9:30 AM - 6:00 PM
Job Type & Location Contract position based out of Midvale, UT.
Pay and Benefits The pay range is $18.00 - $21.00 per hour.
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type Fully onsite position in Midvale, UT.
Equal Opportunity Employer: The company is an equal‑opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
#J-18808-Ljbffr