Educational Account Specialist
Music & Arts, Frederick, MD, United States
The purpose of this job is to support the Commercial Accounts management team in providing the best possible customer service to the Educational Representatives, Regional Managers, and all others we interact with regarding our commercial account customers.
Essential Functions
Receives incoming calls from customers, educational representatives and managers in the field.
Researches issues brought to light whether they are from questions, faxes, or emails etc.
Participates in mail processing on a weekly basis.
Reconciles sales orders entered by our educational buyers, if a problem arises that needs rectified
Processes billing for the department.
Researches and processes incoming repair tickets for an assigned area.
Conducts collections activity for any invoices/accounts in their assigned areas or at any time needed during conversations or calls with our customers or educational representatives
To join our band, you'll need the following experience:
High School Diploma or GED required. Bachelor's Degree in Accounting preferred.
2 – 4 years of relevant work experience (in addition to degree or years of previous experience)
Intermediate proficiency with the Microsoft Office suite (Word, Excel, PowerPoint, Outlook)
Must be able to work independently, prioritize and manage tasks.
Excellent written and verbal skills.
Detail oriented.
Standard office and computer equipment including MS Office software.
Develops relationships with external vendors with frequent interaction with relevant internal department
Pay Rate: $18.00-20.00/hr depending on location, background and experience.
The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors. The pay range(s) listed are provided in compliance with state specific laws. Pay ranges may be different in other locations
Music & Arts is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‑related requirements.
If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling or by sending an email to .
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Essential Functions
Receives incoming calls from customers, educational representatives and managers in the field.
Researches issues brought to light whether they are from questions, faxes, or emails etc.
Participates in mail processing on a weekly basis.
Reconciles sales orders entered by our educational buyers, if a problem arises that needs rectified
Processes billing for the department.
Researches and processes incoming repair tickets for an assigned area.
Conducts collections activity for any invoices/accounts in their assigned areas or at any time needed during conversations or calls with our customers or educational representatives
To join our band, you'll need the following experience:
High School Diploma or GED required. Bachelor's Degree in Accounting preferred.
2 – 4 years of relevant work experience (in addition to degree or years of previous experience)
Intermediate proficiency with the Microsoft Office suite (Word, Excel, PowerPoint, Outlook)
Must be able to work independently, prioritize and manage tasks.
Excellent written and verbal skills.
Detail oriented.
Standard office and computer equipment including MS Office software.
Develops relationships with external vendors with frequent interaction with relevant internal department
Pay Rate: $18.00-20.00/hr depending on location, background and experience.
The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors. The pay range(s) listed are provided in compliance with state specific laws. Pay ranges may be different in other locations
Music & Arts is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‑related requirements.
If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling or by sending an email to .
#J-18808-Ljbffr