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Property Manager

PeakMade Real Estate, Indianapolis, IN, United States


PeakMade Real Estate is an Atlanta-based company that specializes in the management and development of off-campus student housing, multi-family and build to rent communities across the US. Our working environment is fun, collaborative, forward-thinking and purposeful.

About the Role The Property Manager at PeakMade Real Estate is responsible for the overall operation and profitability of a student housing property. This position will lead, motivate and mentor high-performing teams to provide a world-class living experience for our residents. As the onsite leader and decision maker, they will be responsible for successfully maximizing property income, occupancy and NOI. Our ideal candidate will be a financially savvy leader with strong industry knowledge and the ability to implement creative leasing strategies that will contribute to the property's success.

Responsibilities

Manage high quality on-site staff through implementation of effective recruitment, training, coaching and development programs

Effectively perform and document appropriate employee evaluations including, but not limited to, performance reviews and corrective action reviews, and termination paperwork

Direct entire Turn process per Company policies and procedures

Strategic Leasing Management

Effectively maintain product knowledge of property and competitors through consistent evaluation of market conditions and trends. Ensure leasing staff develops similar knowledge

Effectively show, lease, and move in prospective residents

Direct efforts to implement sales and marketing plans, which effectively maximize rental income and budgeted occupancy

Achieve the highest possible net operating income through the implementation of effective cost control and revenue improvement programs; identify trends and recommend appropriate strategies and adjustments

Develop yearly operating budgets/forecasts. Accurately prepare and convey all operational and financial data to the Regional Manager in a timely manner. Be responsive and receptive to owners' needs, goals, and objectives

Monitor the timely receipt and reconciliation of rent collections and ensure landlord/resident statutes are followed

Customer Service

Manage resident retention and service request follow-up programs

Monitor service request turnaround and ensure the responsiveness of the maintenance staff

Accurately complete required reports as outlined in the Peak policies and procedures as well as additional reports requested by owner and/or supervisor(s)

Perform apartment inspections monthly as well as prior to move in and at move out.

Manage property risk effectively by communicating incidents and potential liabilities.

Qualifications

High school diploma or equivalent is required; college degree preferred

Four (4) + years’ experience in property management required

Two (2) years campus student housing management experience preferred

Proven ability to perform in all areas of Property Management including people management, financial reporting, problem-solving, sales, maintenance and resident relations

Regular onsite presence is an essential function of this position and working full-time in office is required.

Ability to analyze and evaluate monthly financial statements and develop yearly operating budgets/forecasts

Excellent verbal and written communication skills

Working knowledge of Property Management software; Entrata highly preferred

Required Skills

Financially savvy leader

Strong industry knowledge

Ability to implement creative leasing strategies

Preferred Skills

Experience in campus student housing management

What You'll Get

Up to 12 weeks paid parental leave + one year of diapers, on us

15 days of PTO + 2 additional “Wellbeing Days”

Wellness initiatives, health team competitions and reward programs through LiveWell Program

401(k) Match

Employee Resource Groups

Annual opportunity for Diamond Club Trip

Commitment to leadership training and growth opportunities

10 Year Peakiversary Trip

Additional rewards and recognition

Equal Opportunity Statement PeakMade Real Estate is an Equal Employment Opportunity employer.

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