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Loan Documentation Specialist

Origin Bank, Ruston, LA, United States


Job Description Prepares and executes clerical duties related to processing consumer/commercial loans and documentation in accordance with Loan Processing Department guidelines and policies.

Essential Duties and Responsibilities

Reviews and prepares loan packages and documentation following underwriting guidelines and policies.

Prepares consumer/commercial loan closing documents using nCino and TruStage documentation software for all markets.

Prepares less complex loan transactions.

Reviews loan applications in nCino for appropriate information and approval.

Prepares promissory notes and collateral documentation using TruStage.

Applies appropriate state and federal guidelines to loan processing function and stays abreast of regulatory changes and applies information as needed.

If needed, checks status of entities with Secretary of State (TX, MS, LA, AL & FL).

Supervisory Responsibilities This job has no supervisory responsibilities.

Competencies

Problem Solving

– Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; uses reason even when dealing with emotional topics.

Technical Skills

– Strives to continuously build knowledge and skills.

Interpersonal Skills / Customer Service

– Maintains confidentiality; remains open to others' ideas and tries new things; responds promptly to customer needs; meets commitments.

Oral / Written Communication

– Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; able to read and interpret written information.

Teamwork

– Balances team and individual responsibilities; contributes to building a positive team spirit; puts success of team above own interests.

Organizational Support

– Follows policies and procedures; supports organization’s goals and values; benefits organization through outside activities.

Planning / Organizing

– Prioritizes and plans work activities; uses time efficiently.

Professionalism

– Reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions.

Quality and Quantity

– Demonstrates accuracy and thoroughness; applies feedback to improve performance; completes work in a timely manner.

Adaptability and Initiative

– Adapts to changes in the work environment; manages competing demands; able to deal with frequent change, delays, or unexpected events; asks for and offers help when needed.

Attendance / Punctuality and Dependability

– Is consistently at work and on time; follows instructions, responds to management direction; takes responsibility for own actions; commits to long hours of work when necessary to reach goals; completes tasks on time or notifies appropriate person with an alternate plan.

Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience High school diploma or GED; minimum five years banking experience (loan-related experience preferred); Laser Pro and IBS Core System experience helpful.

Computer Skills Basic knowledge of computer applications such as the Internet, Outlook, Microsoft Word, Microsoft Excel and banking software. Ability to use basic office machines. Ability to learn bank-specific software such as MPC, IBS, ADP, etc.

Bank Culture / Customer Service Skills Promotes the bank’s culture, including the support of our brand promise and core values. Ability to interact and communicate appropriately with other employees, customers and supervisors. Ability to serve customers, both internal and external, in a manner that reflects superior customer relations and enhances the overall marketing effort of Origin Bank.

Physical Demands Frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. Occasionally required to stoop, kneel, crouch, or crawl. Frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities include close vision and ability to adjust focus.

Work Environment The noise level is usually moderate.

Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws. Know Your Rights.

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