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Underwriting/Operations Assistant - Personal Umbrella

RLI Insurance Company, Peoria, IL, United States


Position Purpose Provide timely, efficient, and accurate support to Underwriting with respect to issuing policies; statistical coding; other miscellaneous back‑end processes for new, renewal, and endorsement transactions; and miscellaneous clerical responsibilities for office or department.

Principal Duties & Responsibilities

Create policy documents which represent the insurance transaction bound by the underwriter.

Ensure the statistical coding and policy issuance complies with regulatory requirements for each insurance transaction.

Order inspections, premium audits, and loss runs as required.

Maintain electronic and/or physical underwriting file.

Solicit renewal transactions.

As necessary, re‑format data for import into front end system.

Provide basic operational support for the product line’s underwriters.

As requested by underwriters, develop underwriting information from the internet and other data sources.

Education & Experience

Typically requires a high school diploma; Associates degree preferred.

0+ years of related experience for consideration.

OR equivalent level of education and experience.

Knowledge, Skills, & Competencies

Ability to follow operations procedures as outlined by the Operations Manager.

Ability to meet processing deadlines with minimal error.

Ability to manage a variety of projects, both long‑ and short‑term simultaneously.

Ability to use database software including Windows operating systems, computer network environment and printers to process insurance policy changes.

Accurate data entry.

Compensation Overview The base salary range for the position is $20,010 to $26,630. The base salary is only one component of our robust total rewards package.

Base Pay Range $20.01 - $26.63

Total Rewards At RLI, we provide a comprehensive compensation package that includes Employee Stock Ownership plan, benefits, and perks.

Financial Incentives

Annual bonus plans

Employee stock ownership plan (ESOP)

401(k) – automatic 3% company contribution

Annual 401(k) and ESOP profit‑sharing contributions (up to 15% of eligible earnings)

Work & Life

Paid time off (PTO) and holidays

Paid volunteer time off (VTO)

Parental and family care leave

Flexible & hybrid work arrangements

Fitness center discounts and free virtual fitness platform

Employee assistance program

Health & Wellness

Comprehensive medical, dental and vision benefits

Flexible spending and health savings accounts

2x base salary for group life and AD&D insurance

Voluntary life, critical illness, & accident insurance for purchase

Short‑term and long‑term disability benefits

Personal & Professional Growth

Training & certification opportunities

Tuition reimbursement

Education bonuses

Diversity & Inclusion RLI seeks to attract, develop and retain a diverse employee talent. We support initiatives to increase diversity in the insurance industry.

Equal Opportunity Employer RLI is an equal opportunity employer and does not discriminate in hiring or employment on the basis of race, color, religion, national origin, citizenship, gender, marital status, sexual orientation, age, disability, veteran status, or any other characteristic protected by federal, state, or local law.

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