Senior Product Analyst, Genesys CX (Hybrid)

A leading healthcare organization is seeking a Senior Product Analyst to support their Genesys CX platform. This role involves serving as a subject matter expert and liaising between business partners and the platform. The ideal candidate should have over 5 years of experience and strong communication skills. Responsibilities include analyzing business processes, documenting requirements, and providing operational support. This position starts on-site with opportunities to transition to a hybrid model.
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