Collections Specialist
STARK, Calhoun, GA, United States
Collections Specialist
Stark Carpet in Calhoun, GA is looking for a dependable and detail-oriented Collections Specialist to join our team. The Collections Specialist is responsible for managing accounts receivable by monitoring outstanding balances, contacting customers regarding past-due accounts, and ensuring timely payment resolution. This role involves maintaining accurate records, reconciling accounts, and collaborating with internal teams to address billing discrepancies. The ideal candidate will support cash flow operations while maintaining professional and positive relationships with clients and internal stakeholders. Schedule: Monday
Friday, 8:30AM-5:00PM Job Type: Full-Time Hiring/Retention Bonus up to $1,000 within the first year! Job Responsibilities: Review aging reports and prioritize collection efforts for past-due accounts Analyze customer accounts, including outstanding invoices, payment history, deductions, disputes, and credits Determine appropriate actions for credits or adjustments, including issuance, application, or further investigation Contact customers regarding overdue balances and secure payment commitments Maintain accurate and detailed records of collection activity and account notes Collaborate with sales and internal departments to resolve complex or escalated account issues Reconcile accounts and resolve discrepancies, including short payments and unapplied cash Monitor delinquent accounts and escalate issues as needed Support initiatives to improve cash flow and reduce aged receivables Perform other related duties as assigned Job Requirements: Self-motivated with strong organizational and time management skills Proficient in Microsoft Office, with intermediate-level Excel skills Strong verbal and written communication skills Solid understanding of credit and collection practices High attention to detail and accuracy Ability to manage multiple priorities and work independently Preferred Qualifications: Bachelor's degree 2+ years of experience in a credit or collections-related role About Us: With more than 80 years of industry expertise, STARK is the discerning designer's go-to source for luxurious custom carpet and rugs. Our Mission: To live our mission of helping create world class experiences, we believe our first responsibility is making design industry professionals the heroes in their projects because supporting businesses helps to preserve craftsmanship and enable unique and specially designed spaces to exist. In meeting their needs, we must continue to deliver peace of mind service while offering an expansive, diverse, and innovative product assortment that is accessible and convenient. Our Heritage: Established by Arthur Stark and his wife Nadia in 1938, the foundation of STARK was always to provide the very best products to our customers. With a rich history, third generation owners Chad Stark, as CEO, and Ashley Stark, as Creative Director, bring the STARK legacy into the new century by staying true to their founding principles. To seek out the best craftsman and methods of manufacturing for the most innovative and beautiful designs. Stark Carpet Corporation provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.
Stark Carpet in Calhoun, GA is looking for a dependable and detail-oriented Collections Specialist to join our team. The Collections Specialist is responsible for managing accounts receivable by monitoring outstanding balances, contacting customers regarding past-due accounts, and ensuring timely payment resolution. This role involves maintaining accurate records, reconciling accounts, and collaborating with internal teams to address billing discrepancies. The ideal candidate will support cash flow operations while maintaining professional and positive relationships with clients and internal stakeholders. Schedule: Monday
Friday, 8:30AM-5:00PM Job Type: Full-Time Hiring/Retention Bonus up to $1,000 within the first year! Job Responsibilities: Review aging reports and prioritize collection efforts for past-due accounts Analyze customer accounts, including outstanding invoices, payment history, deductions, disputes, and credits Determine appropriate actions for credits or adjustments, including issuance, application, or further investigation Contact customers regarding overdue balances and secure payment commitments Maintain accurate and detailed records of collection activity and account notes Collaborate with sales and internal departments to resolve complex or escalated account issues Reconcile accounts and resolve discrepancies, including short payments and unapplied cash Monitor delinquent accounts and escalate issues as needed Support initiatives to improve cash flow and reduce aged receivables Perform other related duties as assigned Job Requirements: Self-motivated with strong organizational and time management skills Proficient in Microsoft Office, with intermediate-level Excel skills Strong verbal and written communication skills Solid understanding of credit and collection practices High attention to detail and accuracy Ability to manage multiple priorities and work independently Preferred Qualifications: Bachelor's degree 2+ years of experience in a credit or collections-related role About Us: With more than 80 years of industry expertise, STARK is the discerning designer's go-to source for luxurious custom carpet and rugs. Our Mission: To live our mission of helping create world class experiences, we believe our first responsibility is making design industry professionals the heroes in their projects because supporting businesses helps to preserve craftsmanship and enable unique and specially designed spaces to exist. In meeting their needs, we must continue to deliver peace of mind service while offering an expansive, diverse, and innovative product assortment that is accessible and convenient. Our Heritage: Established by Arthur Stark and his wife Nadia in 1938, the foundation of STARK was always to provide the very best products to our customers. With a rich history, third generation owners Chad Stark, as CEO, and Ashley Stark, as Creative Director, bring the STARK legacy into the new century by staying true to their founding principles. To seek out the best craftsman and methods of manufacturing for the most innovative and beautiful designs. Stark Carpet Corporation provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.