Order Fulfillment Team Lead | IFS Cloud ERP Specialist (Irvine)
Polytec, Irvine, CA, United States
Job Summary:
We are seeking a
detail-oriented, team-focused Order Fulfillment Team Lead
with
hands-on experience using the IFS Cloud ERP system
to oversee and streamline our order processing operations for our
Irvine CA office . In this role, you will ensure timely and accurate order entry, lead and develop the order processing team, and collaborate with suppliers and internal teams to resolve issues and improve service delivery. Your ability to
coordinate effectively, communicate proactively, and drive process improvements
will be critical to our success.
Key Responsibilities: Order Management Ensure
all orders are entered into the IFS Cloud ERP system in a timely and accurate manner , maintaining high data integrity and adherence to deadlines. Monitor order statuses and resolve discrepancies or delays promptly. Team Leadership Lead, guide, and develop
the order processing team to ensure smooth, efficient, and high-quality operations. Foster a
collaborative and supportive team environment , encouraging professional growth and accountability. Supplier Coordination Proactively communicate with suppliers
via email or phone to resolve issues (e.g., delays, stock availability, or documentation errors). Ensure
timely and effective follow-ups
to maintain strong supplier relationships and minimize disruptions. Process Improvement Work closely with the
Order Processing and Service Teams
to identify inefficiencies and implement solutions that enhance service delivery. System Expertise Utilize
IFS ERP
to manage orders, track progress, and generate reports as needed. Train team members on
IFS best practices
and troubleshoot system-related issues.
Key Qualities & Skills: Detail-Oriented : Meticulous attention to accuracy in order entry and data management. Team Player : Collaborative mindset with a focus on supporting colleagues and fostering teamwork. Helpful & Proactive : Willingness to go above and beyond to assist team members, suppliers, and other departments. Strong Communicator : Clear, professional, and timely communication (written and verbal) with suppliers and internal teams. IFS ERP Experience :
Hands-on experience with IFS Cloud ERP
is strongly preferred; familiarity with order processing modules is a plus. Problem-Solving : Ability to identify issues, propose solutions, and implement improvements. Organizational Skills : Capable of managing multiple priorities and deadlines in a fast-paced environment.
Nice-to-Have: Experience in
manufacturing, logistics, or distribution industries . Familiarity with
purchasing processes, inventory management, or customer service systems . Basic knowledge of
data analysis or reporting tools
(e.g., IFS Cloud, Excel).
This position is
central to our operations , ensuring that orders are processed efficiently, suppliers are engaged proactively, and our teams collaborate seamlessly. Your leadership and expertise in
IFS Cloud ERP
will directly contribute to
improved accuracy, faster turnaround times, and stronger supplier relationships .
detail-oriented, team-focused Order Fulfillment Team Lead
with
hands-on experience using the IFS Cloud ERP system
to oversee and streamline our order processing operations for our
Irvine CA office . In this role, you will ensure timely and accurate order entry, lead and develop the order processing team, and collaborate with suppliers and internal teams to resolve issues and improve service delivery. Your ability to
coordinate effectively, communicate proactively, and drive process improvements
will be critical to our success.
Key Responsibilities: Order Management Ensure
all orders are entered into the IFS Cloud ERP system in a timely and accurate manner , maintaining high data integrity and adherence to deadlines. Monitor order statuses and resolve discrepancies or delays promptly. Team Leadership Lead, guide, and develop
the order processing team to ensure smooth, efficient, and high-quality operations. Foster a
collaborative and supportive team environment , encouraging professional growth and accountability. Supplier Coordination Proactively communicate with suppliers
via email or phone to resolve issues (e.g., delays, stock availability, or documentation errors). Ensure
timely and effective follow-ups
to maintain strong supplier relationships and minimize disruptions. Process Improvement Work closely with the
Order Processing and Service Teams
to identify inefficiencies and implement solutions that enhance service delivery. System Expertise Utilize
IFS ERP
to manage orders, track progress, and generate reports as needed. Train team members on
IFS best practices
and troubleshoot system-related issues.
Key Qualities & Skills: Detail-Oriented : Meticulous attention to accuracy in order entry and data management. Team Player : Collaborative mindset with a focus on supporting colleagues and fostering teamwork. Helpful & Proactive : Willingness to go above and beyond to assist team members, suppliers, and other departments. Strong Communicator : Clear, professional, and timely communication (written and verbal) with suppliers and internal teams. IFS ERP Experience :
Hands-on experience with IFS Cloud ERP
is strongly preferred; familiarity with order processing modules is a plus. Problem-Solving : Ability to identify issues, propose solutions, and implement improvements. Organizational Skills : Capable of managing multiple priorities and deadlines in a fast-paced environment.
Nice-to-Have: Experience in
manufacturing, logistics, or distribution industries . Familiarity with
purchasing processes, inventory management, or customer service systems . Basic knowledge of
data analysis or reporting tools
(e.g., IFS Cloud, Excel).
This position is
central to our operations , ensuring that orders are processed efficiently, suppliers are engaged proactively, and our teams collaborate seamlessly. Your leadership and expertise in
IFS Cloud ERP
will directly contribute to
improved accuracy, faster turnaround times, and stronger supplier relationships .