Dealership Experienced Warranty Administrator at Ferman Ford of Countryside
Ferman, Clearwater, FL, United States
Dealership Experienced Warranty Administrator at Ferman Ford of Countryside
Job Category:
Car Service
Requisition Number:
DEALE001848
Location:
Clearwater, Florida
Postings : Full-Time | Posted April 19, 2026
Overview Ferman Ford of Clearwater is seeking a sharp, detail-driven Ford Warranty Administrator to join our award-winning team. This is a full-time, in-person role based in Clearwater, Florida.
We are a Ford Pro Elite dealership with a state-of-the-art facility and a long-standing presence in the community. The successful candidate will thrive in a fast-paced environment and contribute from day one.
Responsibilities
Accurately review and process Ford vehicle service and parts warranty claims daily
Audit repair orders for proper documentation, labor operations, technician notes, and compliance
Submit claims through Ford's Warranty Processing System and monitor for timely payment
Communicate with Ford Warranty Reps and service advisors to clarify claims or resolve disputes
Track claim status and research denied claims for appropriate resolution or resubmission
Stay up to date on Ford policy changes, TSBs, recalls, and warranty bulletin updates
Collaborate with Parts and Service leadership to ensure timely and proper claim handling
Maintain precise warranty records and reporting logs for internal and Ford audits
What We’re Looking For
1–2+ years of experience processing Ford Motor Company warranty claims (Required)
Strong knowledge of Ford OWS, DMS, and FMC warranty policies & procedures
Attention to detail and high-level organizational skills
Ability to manage high-volume claim processing with speed and accuracy
Experience with CDK/Dealertrack, CV360, or similar dealership management systems a plus
Team player with excellent communication and follow-through skills
Why Ferman Ford
Competitive base salary (commensurate with experience)
Full benefits package including medical, dental, vision, 401(k) with match, paid vacation
Fully remodeled dealership with 58 service bays (30 Ford Pro Elite bays)
Family-owned company with over 125 years of history and a reputation for excellence
Career development support, training, and growth opportunities within the Ferman Automotive Group
If you're a high-performer who takes pride in accuracy, efficiency, and contributing to a great team—we want to hear from you. Learn more at www.fermanford.com
Ferman Ford is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment.
PLEASE NO THIRD-PARTY VENDORS. This is a full-time onsite opportunity.
Ferman Core Values Maintain Ferman Standard of Ethics at all times. Embrace a Winning Team Spirit… Be Positive… Lead by Example. Follow the Golden Rule - "Do Unto Others As You Would Have Them Do Unto You".
Our Benefits & Perks Ferman offers benefits and perks including:
Competitive salary commensurate with experience
Excellent growth and opportunities for advancement
Modern, state-of-the-art service facilities
Paid training and education to achieve and maintain required certifications
401K with company participation
Comprehensive health, dental, vision, and life insurance for employees and families
Disability insurance available
HSA (health savings account) options
PTO (paid time off)
Employee pricing for new & used vehicles, service and parts
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For information, review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr
Car Service
Requisition Number:
DEALE001848
Location:
Clearwater, Florida
Postings : Full-Time | Posted April 19, 2026
Overview Ferman Ford of Clearwater is seeking a sharp, detail-driven Ford Warranty Administrator to join our award-winning team. This is a full-time, in-person role based in Clearwater, Florida.
We are a Ford Pro Elite dealership with a state-of-the-art facility and a long-standing presence in the community. The successful candidate will thrive in a fast-paced environment and contribute from day one.
Responsibilities
Accurately review and process Ford vehicle service and parts warranty claims daily
Audit repair orders for proper documentation, labor operations, technician notes, and compliance
Submit claims through Ford's Warranty Processing System and monitor for timely payment
Communicate with Ford Warranty Reps and service advisors to clarify claims or resolve disputes
Track claim status and research denied claims for appropriate resolution or resubmission
Stay up to date on Ford policy changes, TSBs, recalls, and warranty bulletin updates
Collaborate with Parts and Service leadership to ensure timely and proper claim handling
Maintain precise warranty records and reporting logs for internal and Ford audits
What We’re Looking For
1–2+ years of experience processing Ford Motor Company warranty claims (Required)
Strong knowledge of Ford OWS, DMS, and FMC warranty policies & procedures
Attention to detail and high-level organizational skills
Ability to manage high-volume claim processing with speed and accuracy
Experience with CDK/Dealertrack, CV360, or similar dealership management systems a plus
Team player with excellent communication and follow-through skills
Why Ferman Ford
Competitive base salary (commensurate with experience)
Full benefits package including medical, dental, vision, 401(k) with match, paid vacation
Fully remodeled dealership with 58 service bays (30 Ford Pro Elite bays)
Family-owned company with over 125 years of history and a reputation for excellence
Career development support, training, and growth opportunities within the Ferman Automotive Group
If you're a high-performer who takes pride in accuracy, efficiency, and contributing to a great team—we want to hear from you. Learn more at www.fermanford.com
Ferman Ford is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment.
PLEASE NO THIRD-PARTY VENDORS. This is a full-time onsite opportunity.
Ferman Core Values Maintain Ferman Standard of Ethics at all times. Embrace a Winning Team Spirit… Be Positive… Lead by Example. Follow the Golden Rule - "Do Unto Others As You Would Have Them Do Unto You".
Our Benefits & Perks Ferman offers benefits and perks including:
Competitive salary commensurate with experience
Excellent growth and opportunities for advancement
Modern, state-of-the-art service facilities
Paid training and education to achieve and maintain required certifications
401K with company participation
Comprehensive health, dental, vision, and life insurance for employees and families
Disability insurance available
HSA (health savings account) options
PTO (paid time off)
Employee pricing for new & used vehicles, service and parts
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For information, review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr