Customer Service Representative $25/HR - IMMEDIATE HIRE
TEKsystems, Bethpage, NY, United States
IMMEDIATE CUSTOMER SERVICE REPRESENTATIVE NEEDED
OPPORTUNITY TO WORK FOR ONE OF THE LARGEST INTERNATIONAL DISTRIBUTORS FOR AEROSPACE/DEFENSE
FULL TIME POSITION WITH ROOM FOR ADVANCEMENT
BETHPAGE, NY (ON SITE ONLY)
MONDAY - FRIDAY 8AM-5PM
$25/HR
Qualifications:
2 years of customer service experience
Experience managing customer orders/processing orders
Experince working in ERP/MRP system
Microsoft Excel proficient
Managing multiple customers with the aim of selling distribution material, performing the RFQ follow up through the consultation of KPI's, in line with the objectives assigned by the Vice President of Sales. Delivering the best service possible to the assigned customer portfolio at every stage of the order.
Main tasks and responsibilities
Prepare the offer to the customer based upon the best supply source, which is determined by the Procurement department on the basis of certifications, price per unit and lead time.
Perform RFQ's follow up activities that are necessary to ensure and maintain relations with customers, such as dealing with emails, making calls, videoconferences, and visits.
Build a sustainable relationship with the customer, providing all the necessary information about both the product and the orders/contracts, explaining complex technical information to customers.
Proactively handle customers' complaints and ensure resolution by communicating with the Manager and other departments' staff (Quality& Compliance, Finance, Operations, etc.).
Monitor and manage, on a daily basis, the assigned targets/KPIs (Sales, Margin, Bookings, OTIF %, Order Book, etc.) through the BI to ol (i.e. Qlik) and put corrective actions in place if required to make sure the profitability of the BU is achieved.
To undertake, as directed, any other duties as may be commensurate with the overall efficient running of the Company.
Job Type & Location: This is a Contract to Hire position based out of Bethpage, NY.
Pay and Benefits: The pay range for this position is $23.00 - $25.00/hr.
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type: This is a fully onsite position in Bethpage, NY.
Application Deadline: This position is anticipated to close on Apr 29, 2026.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
#J-18808-Ljbffr
OPPORTUNITY TO WORK FOR ONE OF THE LARGEST INTERNATIONAL DISTRIBUTORS FOR AEROSPACE/DEFENSE
FULL TIME POSITION WITH ROOM FOR ADVANCEMENT
BETHPAGE, NY (ON SITE ONLY)
MONDAY - FRIDAY 8AM-5PM
$25/HR
Qualifications:
2 years of customer service experience
Experience managing customer orders/processing orders
Experince working in ERP/MRP system
Microsoft Excel proficient
Managing multiple customers with the aim of selling distribution material, performing the RFQ follow up through the consultation of KPI's, in line with the objectives assigned by the Vice President of Sales. Delivering the best service possible to the assigned customer portfolio at every stage of the order.
Main tasks and responsibilities
Prepare the offer to the customer based upon the best supply source, which is determined by the Procurement department on the basis of certifications, price per unit and lead time.
Perform RFQ's follow up activities that are necessary to ensure and maintain relations with customers, such as dealing with emails, making calls, videoconferences, and visits.
Build a sustainable relationship with the customer, providing all the necessary information about both the product and the orders/contracts, explaining complex technical information to customers.
Proactively handle customers' complaints and ensure resolution by communicating with the Manager and other departments' staff (Quality& Compliance, Finance, Operations, etc.).
Monitor and manage, on a daily basis, the assigned targets/KPIs (Sales, Margin, Bookings, OTIF %, Order Book, etc.) through the BI to ol (i.e. Qlik) and put corrective actions in place if required to make sure the profitability of the BU is achieved.
To undertake, as directed, any other duties as may be commensurate with the overall efficient running of the Company.
Job Type & Location: This is a Contract to Hire position based out of Bethpage, NY.
Pay and Benefits: The pay range for this position is $23.00 - $25.00/hr.
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type: This is a fully onsite position in Bethpage, NY.
Application Deadline: This position is anticipated to close on Apr 29, 2026.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
#J-18808-Ljbffr