Remote Bilingual Customer Service Representative
Virtual Vocations Inc, New York, NY, United States
A company is looking for a Remote Bilingual Spanish Customer Service Representative.
Key Responsibilities
Handle customer inquiries and complaints in both English and Spanish Maximize sales opportunities through upselling and cross-selling Document and update customer records based on interactions
Required Qualifications, Training, and Education
Minimum of 2 years customer service experience in a call center environment Minimum high school diploma; college preferred Experience supporting consumer products and/or services Experience with diagnosing and troubleshooting Positive and professional demeanor
Handle customer inquiries and complaints in both English and Spanish Maximize sales opportunities through upselling and cross-selling Document and update customer records based on interactions
Required Qualifications, Training, and Education
Minimum of 2 years customer service experience in a call center environment Minimum high school diploma; college preferred Experience supporting consumer products and/or services Experience with diagnosing and troubleshooting Positive and professional demeanor