Principal Product Manager - Tech, Digital Acceleration, Digital Acceleration
Amazon, Boston, MA, United States
Principal Product Manager – Tech, Digital Acceleration
Job ID: 3201312 | Amazon.com Services LLC
Key Job Responsibilities
Own the product vision and roadmap for post‑purchase subscription management, translating customer insights and business priorities into a clear, sequenced strategy across a 1–3‑year horizon.
Lead cross‑functional alignment across 35+ digital client teams, UX, engineering, and legal to deliver standardized capabilities while enabling thoughtful customization that creates clear customer value.
Experiment and test hypotheses using data‑driven outcomes, designing and executing weblabs and A/B experiments to validate product decisions, measure customer impact, and iterate rapidly based on statistically significant results.
Partner with UX to define best‑in‑class UI enhancements, translating customer insights and product strategy into intuitive, high‑quality interface improvements on Amazon.com and mShop.
Deliver precise product feature requirements, partnering closely across multiple engineering organizations to accelerate delivery of core post‑purchase management experiences, resolve technical dependencies, and ensure high‑quality, on‑time execution.
Manage trade‑off decisions with rigor, applying customer experience tenets and business metric guardrails to navigate contested decisions, escalating when required.
Accelerate platform scalability by driving adoption of reusable UI components, display‑ready APIs, and standardized workflows that reduce deployment time and enable faster innovation.
About the Team Amazon Digital Acceleration powers ordering, subscriptions, and device management for Prime, Amazon Video, Music, Audible, Alexa, Kindle, and other digital businesses. We process billions of digital purchases every year and enable our digital businesses to grow worldwide. Our mission is to be earth’s best provider of one‑time and recurring digital commerce, delivering a seamless and enjoyable post‑purchase customer experience.
Basic Qualifications
Bachelor’s degree.
10+ years of end‑to‑end product delivery experience.
Experience developing mobile/internet products and technologies.
Experience working directly with engineers on product enhancements.
Experience owning/driving roadmap strategy and definition.
Knowledge of product experimentation (A/B testing).
Preferred Qualifications
Experience working with and influencing senior‑level stakeholders.
Experience leading cross‑organizational programs and setting and holding teams and individuals to timelines and deliverables without explicit authority.
Experience in e‑commerce, digital marketing, customer service delivery or digital sales.
Amazon is an equal‑opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is $179,900.00 – $243,400.00 USD annually. Your Amazon package will include sign‑on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and optional supplemental life plans), EAP, mental health support, medical advice line, flexible spending accounts, adoption and surrogacy reimbursement coverage, 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
Location: USA, WA, Bellevue
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Key Job Responsibilities
Own the product vision and roadmap for post‑purchase subscription management, translating customer insights and business priorities into a clear, sequenced strategy across a 1–3‑year horizon.
Lead cross‑functional alignment across 35+ digital client teams, UX, engineering, and legal to deliver standardized capabilities while enabling thoughtful customization that creates clear customer value.
Experiment and test hypotheses using data‑driven outcomes, designing and executing weblabs and A/B experiments to validate product decisions, measure customer impact, and iterate rapidly based on statistically significant results.
Partner with UX to define best‑in‑class UI enhancements, translating customer insights and product strategy into intuitive, high‑quality interface improvements on Amazon.com and mShop.
Deliver precise product feature requirements, partnering closely across multiple engineering organizations to accelerate delivery of core post‑purchase management experiences, resolve technical dependencies, and ensure high‑quality, on‑time execution.
Manage trade‑off decisions with rigor, applying customer experience tenets and business metric guardrails to navigate contested decisions, escalating when required.
Accelerate platform scalability by driving adoption of reusable UI components, display‑ready APIs, and standardized workflows that reduce deployment time and enable faster innovation.
About the Team Amazon Digital Acceleration powers ordering, subscriptions, and device management for Prime, Amazon Video, Music, Audible, Alexa, Kindle, and other digital businesses. We process billions of digital purchases every year and enable our digital businesses to grow worldwide. Our mission is to be earth’s best provider of one‑time and recurring digital commerce, delivering a seamless and enjoyable post‑purchase customer experience.
Basic Qualifications
Bachelor’s degree.
10+ years of end‑to‑end product delivery experience.
Experience developing mobile/internet products and technologies.
Experience working directly with engineers on product enhancements.
Experience owning/driving roadmap strategy and definition.
Knowledge of product experimentation (A/B testing).
Preferred Qualifications
Experience working with and influencing senior‑level stakeholders.
Experience leading cross‑organizational programs and setting and holding teams and individuals to timelines and deliverables without explicit authority.
Experience in e‑commerce, digital marketing, customer service delivery or digital sales.
Amazon is an equal‑opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is $179,900.00 – $243,400.00 USD annually. Your Amazon package will include sign‑on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and optional supplemental life plans), EAP, mental health support, medical advice line, flexible spending accounts, adoption and surrogacy reimbursement coverage, 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
Location: USA, WA, Bellevue
#J-18808-Ljbffr