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Fund Servicing Analyst

JPMorgan Chase & Co., Boston, MA, United States


Join the operations team driving success for our clients and JPMorganChase within Fund Services.

As a

Fund Servicing Analyst

within the

Fund Services

organization, you will execute routine fund servicing transactions with accuracy and care. You’ll collaborate with partners to support smooth day-to-day operations and help strengthen the team’s service model. You’ll use active listening and thoughtful questioning to understand and respond to client needs. You’ll also contribute ideas that improve processes, reduce risk, and increase operational resilience.

Job responsibilities

Execute routine fund servicing transactions, ensuring accuracy and adherence to established procedures

Partner with operations teams to streamline workflows and improve efficiency

Apply strong risk awareness and follow cybersecurity practices to help safeguard information and systems

Use active listening and questioning to understand client needs and support effective resolution

Support continuous improvement efforts using innovation and design thinking approaches to enhance processes and platform resilience

Required qualifications, capabilities, and skills

Baseline knowledge (or equivalent practical expertise) in fund servicing operations

Ability to execute routine transactions accurately and consistently in a process-driven environment

Demonstrated active listening and questioning skills to understand needs and clarify requirements

Experience contributing to process improvements or continuous improvement initiatives

Strong collaboration skills and ability to work effectively with cross-functional partners

Risk and control mindset, including adherence to information security and cybersecurity practices

Preferred qualifications, capabilities, and skills

Experience applying innovation or design thinking methods in an operations environment

Demonstrated success influencing process improvements through partnership and communication

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