Financial Aid Counselor

Wilberforce University, founded in 1856, is the nation’s first predominantly African‑American private university. Regionally accredited by the North Central Association of Colleges and Schools, it offers a unique emphasis on experiential learning, with every student completing two paid cooperative education experiences. Serving approximately 800 students with a 14:1 student‑to‑faculty ratio, the university fosters a rich campus life with numerous organizations and athletics programs.

Role Description This is a full‑time, on‑site role for a Financial Aid Counselor located in Wilberforce, OH. The Financial Aid Counselor will assist students and their families in navigating the financial aid process, including providing information on available federal, state, and institutional aid programs. Responsibilities also include reviewing applications, determining eligibility, processing awards, and verifying information as required. Additionally, the counselor will conduct individual and group counseling sessions, maintain accurate records, ensure compliance with regulations, and respond to inquiries in a timely and professional manner.

Qualifications

Knowledge of financial aid programs, regulations, and compliance requirements

Proficiency in counseling, communication, and providing guidance to diverse populations

Experience in reviewing applications, verifying documents, and processing awards

Ability to manage multiple tasks, maintain confidentiality, and meet strict deadlines

Technical skills, including proficiency with financial aid management systems and Microsoft Office applications

Bachelor’s degree in education, finance, or a related field required; relevant certifications or experience in financial aid counseling preferred

Strong problem‑solving, analytical, and customer service skills

Willingness to remain updated on financial aid policies and attend training sessions when needed

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