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Financial Aid Counselor

Kent State University, Kent, OH, United States


Job Title:

Financial Aid Counselor

Physical Location:

Kent Campus - Kent, OH

Salary:

$36,000

Basic Function To advise students and/or parents on financial aid options; to administer specific financial aid programs. Reports to Assistant Director, Student Financial Aid.

Examples of Duties

Counsel students, parents, University departments, and outside agencies on the federal, state, and Institutional financial aid application process.

Conduct presentations to clarify federal, state, and University regulations regarding the financial aid process.

Evaluate and determine appropriate action for invalid or incomplete student financial aid applications.

Determine award packages; award aid; recalculate and adjust aid; delete federal, state, and/or Institutional aid.

Oversee various financial aid programs (e.g. direct loans, minority benefits, scholarship coordination, grant processing, University scholarships, special circumstances, federal work study, etc.).

May supervise students and/or provide functional guidance of support staff or other employees who work on a project or assignment on a temporary or intermittent basis.

Serve on university committees.

Perform related duties as assigned.

Minimum Qualifications Bachelor's degree in a relevant field; Master’s degree preferred; three months experience in student financial aid, customer service, or a relevant field.

Knowledge Of

Personal computer applications

Skill In

Written, verbal and interpersonal communication

Providing excellent customer service while complying with confidentiality laws and university policies

Organization and time management

Attention to detail

Utilizing computer applications, i.e., Microsoft Office

Preferred Qualifications

Knowledge of Banner INB system

Skill in utilizing Microsoft Excel

Knowledge of general financial aid guidelines regarding loans, scholarships, grants, and federal work-study

Assessments Asterisk (*) indicates knowledge, skills, abilities which require assessments

Working Conditions / Physical Requirements Light work-Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently to move objects. Incumbent must be able to communicate with others. Incumbent may be required to travel from building to building frequently and off campus occasionally.

Disclaimer The intent of this description is to illustrate the types of duties and responsibilities that will be required of positions given this title and should not be interpreted to describe all the specific duties and responsibilities that may be required in any particular position. Directly related experience/education beyond the minimum stated may be substituted where appropriate at the discretion of the Appointing Authority. Kent State University reserves the right to revise or change job duties, job hours, and responsibilities.

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