Field Service Representative
ECOLAB, Richmond, CA, United States
Want to build a brighter, bolder future and cultivate your career? Join Ecolab's team and help create a world in which we all thrive.
Nalco Water, an Ecolab company, helps customers conserve more than 161 billion gallons of water annually. We serve industries from food & beverage to mining and manufacturing, delivering innovative solutions that reduce, reuse, and recycle water while protecting systems and equipment. Our team combines deep technical expertise with smart technology to drive efficiency, sustainability, and performance.
Ecolab is seeking a Field Service Representative II where your hands‑on skills and customer‑first mindset will help shape a more sustainable future. You'll be part of a purpose‑driven team that supports water treatment and disinfection systems across a variety of industries. You'll work independently in the field, building trusted relationships with customers and delivering solutions that protect vital resources and improve operational performance.
How You'll Make an Impact
Deliver expert service and support for cooling tower cleaning and water disinfection.
Provide technical support and accelerate complex challenges as needed.
Build strong relationships with customers and promote best practices.
Ensure full compliance with safety policies and procedures.
Execute required chemistry tests, log and report data, and maintain product inventories at customer accounts.
Provide routine service support to Sales Representatives in strategic district accounts to execute agreed upon customer system assurance plans.
Provide technical support to customers; identifying and resolving customer pain points, escalating as required.
Install, calibrate, and maintain chemical feed equipment and process monitoring equipment at customer accounts.
Position Details
This position will be based in San Jose, CA.
The territory for this position covers a 50‑mile radius.
Targeted accounts are within the Global High Tech industries.
Up to 10% overnight travel.
What's Unique About This Role
You’ll work in a dynamic, hands‑on environment with autonomy and support.
You’ll help customers meet sustainability goals while protecting their critical assets.
You’ll gain access to industry‑leading training and development programs.
Minimum Qualifications
High school diploma or equivalent.
2 years of experience in water treatment or an industrial/mechanical environment.
Position requires a current and valid Driver's License with no restrictions.
No immigration sponsorship available for this position.
Preferred Qualifications
Associate's degree or trade school certification.
Demonstrated mechanical aptitude.
Experience in water treatment or specialty chemical industry.
Familiarity with boilers, cooling towers, and wastewater treatment systems.
Proficiency with Microsoft Office Suite.
Physical Requirements
Lifting up to 50 pounds.
Exposure to hot, cold, noisy, or dirty environments.
Stooping, kneeling, crouching, reaching, balancing, walking, standing, climbing.
What's in it For You
Starting on
Day 1 : Access to our comprehensive
benefits package
including medical, dental, vision, matching 401(k), company‑paid pension, stock purchase plan, paid parental leave, select discounted childcare resources, and more!
The opportunity to take on some of the world's most meaningful challenges, helping customers achieve clean water, safe food, and healthy environments.
The ability to make an impact and
shape your career
with a company that is passionate about growth.
The support of an organization that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve our best.
Compensation Annual pay range: $65,000–$97,500. Compensation is determined by experience, education, training, geography, and other factors. We comply with all minimum wage and overtime laws.
Benefits Ecolab strives to provide comprehensive and market‑competitive benefits to meet the needs of our associates and their families.
Americans with Disabilities Act (ADA) Ecolab will provide reasonable accommodation (such as a qualified sign language interpreter or other personal assistance) with our application process upon request as required to comply with applicable laws. If you have a disability and require accommodation assistance in this application process, please visit the Recruiting Support link in the footer of our career website.
Equal Employment Opportunity At Ecolab, we believe the best teams are inclusive. We are on a journey to create a workplace where every associate can grow and achieve their best. We are committed to fair and equal treatment of associates and applicants and recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, we will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran.
We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
We are committed to furthering the principles of Equal Employment Opportunity (EEO) through affirmative action (AA).
#J-18808-Ljbffr
Nalco Water, an Ecolab company, helps customers conserve more than 161 billion gallons of water annually. We serve industries from food & beverage to mining and manufacturing, delivering innovative solutions that reduce, reuse, and recycle water while protecting systems and equipment. Our team combines deep technical expertise with smart technology to drive efficiency, sustainability, and performance.
Ecolab is seeking a Field Service Representative II where your hands‑on skills and customer‑first mindset will help shape a more sustainable future. You'll be part of a purpose‑driven team that supports water treatment and disinfection systems across a variety of industries. You'll work independently in the field, building trusted relationships with customers and delivering solutions that protect vital resources and improve operational performance.
How You'll Make an Impact
Deliver expert service and support for cooling tower cleaning and water disinfection.
Provide technical support and accelerate complex challenges as needed.
Build strong relationships with customers and promote best practices.
Ensure full compliance with safety policies and procedures.
Execute required chemistry tests, log and report data, and maintain product inventories at customer accounts.
Provide routine service support to Sales Representatives in strategic district accounts to execute agreed upon customer system assurance plans.
Provide technical support to customers; identifying and resolving customer pain points, escalating as required.
Install, calibrate, and maintain chemical feed equipment and process monitoring equipment at customer accounts.
Position Details
This position will be based in San Jose, CA.
The territory for this position covers a 50‑mile radius.
Targeted accounts are within the Global High Tech industries.
Up to 10% overnight travel.
What's Unique About This Role
You’ll work in a dynamic, hands‑on environment with autonomy and support.
You’ll help customers meet sustainability goals while protecting their critical assets.
You’ll gain access to industry‑leading training and development programs.
Minimum Qualifications
High school diploma or equivalent.
2 years of experience in water treatment or an industrial/mechanical environment.
Position requires a current and valid Driver's License with no restrictions.
No immigration sponsorship available for this position.
Preferred Qualifications
Associate's degree or trade school certification.
Demonstrated mechanical aptitude.
Experience in water treatment or specialty chemical industry.
Familiarity with boilers, cooling towers, and wastewater treatment systems.
Proficiency with Microsoft Office Suite.
Physical Requirements
Lifting up to 50 pounds.
Exposure to hot, cold, noisy, or dirty environments.
Stooping, kneeling, crouching, reaching, balancing, walking, standing, climbing.
What's in it For You
Starting on
Day 1 : Access to our comprehensive
benefits package
including medical, dental, vision, matching 401(k), company‑paid pension, stock purchase plan, paid parental leave, select discounted childcare resources, and more!
The opportunity to take on some of the world's most meaningful challenges, helping customers achieve clean water, safe food, and healthy environments.
The ability to make an impact and
shape your career
with a company that is passionate about growth.
The support of an organization that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve our best.
Compensation Annual pay range: $65,000–$97,500. Compensation is determined by experience, education, training, geography, and other factors. We comply with all minimum wage and overtime laws.
Benefits Ecolab strives to provide comprehensive and market‑competitive benefits to meet the needs of our associates and their families.
Americans with Disabilities Act (ADA) Ecolab will provide reasonable accommodation (such as a qualified sign language interpreter or other personal assistance) with our application process upon request as required to comply with applicable laws. If you have a disability and require accommodation assistance in this application process, please visit the Recruiting Support link in the footer of our career website.
Equal Employment Opportunity At Ecolab, we believe the best teams are inclusive. We are on a journey to create a workplace where every associate can grow and achieve their best. We are committed to fair and equal treatment of associates and applicants and recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, we will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran.
We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.
We are committed to furthering the principles of Equal Employment Opportunity (EEO) through affirmative action (AA).
#J-18808-Ljbffr