
Assistant Director, University Receivables
Florida Polytechnic University, Lakeland, FL, United States
* Ensure high-quality service to students, families, FLPU Foundation, and campus partners.* Serve as a liaison to Financial Aid, Registrar, Auxiliaries, and other departments.* Address escalated student account issues, complex inquiries, and other receivable issues.* Other duties as assigned.* Bachelor’s degree in accounting, Finance, Business Administration, or related field* Two (2) years of experience in accounts receivable and customer service* Two (2) years’ Supervisory experience* In lieu of a degree, any appropriate combination of relevant education, experience, and/or certifications may be considered.* Experience in student financial services* Experience within the State University System of Florida or the State College System of Florida* Experience with student financial systems (Banner, Transact, Workday, or similar)* Thorough knowledge of billing, receivables, and collections* Strong understanding of higher education (governmental) finance and compliance requirements* Demonstrated leadership and staff development experience* Ability to analyze financial data and implement operational improvements* Excellent communication, leadership, and customer service skills* Proficiency with financial information systemsFlorida Polytechnic University, started as a university of engineering and technology, is designed to be different so that graduates possess the talent and job-ready skills to stand out from the crowd. While other top engineering schools in Florida have centers of innovation, Florida Poly was established on April 20, 2012, as a wholly innovative university dedicated to the principle that innovation occurs when research and creativity are applied to real-world challenges. Florida’s only public university for engineering and technology dedicated to science, technology, engineering and mathematics (STEM) was created to be both a rigorous academic institution and a powerful resource for high-tech industries.
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