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Remote Tier 1 Customer Retention Specialist

Retention Express, LLC, Atlanta, GA, United States


A leading BPO contact support center in Atlanta seeks a Tier 1 Customer Retention Specialist. The role emphasizes preserving customer relationships through high-volume call management and resolving billing inquiries. Ideal candidates will excel in communication and possess the ability to multitask effectively using various tech tools. Experience in customer service and retention efforts is essential. The position allows for a work-from-home environment, supporting high inbound call volumes. #J-18808-Ljbffr