Call Center Director: Scale a 75-Seat KPI-Driven Team

A leading automotive product company is looking for a Call Center Director in Bolingbrook, IL. The role will involve leading a 75-person team to optimize operations, enhance customer experience, and drive performance metrics. The ideal candidate will have 8+ years in customer service management and experience with technology-driven transformations. The compensation package includes competitive benefits like medical plans and a 401(k) with employer matching.
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