Senior Marketing Operations Manager

SpyCloud is on a mission to make the internet a safer place by disrupting the criminal underground. SpyCloud's solutions thwart cyberattacks and protect more than 4 billion accounts worldwide. Cybersecurity is an exciting, evolving space, and being at the forefront of the fight to disrupt cybercrime makes SpyCloud a special place to work. If you're driven to align your career with a fantastic mission, look no further!

What You'll Do

• Marketing Technology Management: Oversee the marketing technology stack to ensure seamless integration and optimization of tools such as Salesforce, Marketo, and Outreach.
• Data Management and Analytics: Implement and manage databases, ensuring data accuracy and completeness. Utilize analytics to provide actionable insights into marketing campaign performance and customer behavior.
• Campaign Execution and Workflow Automation: Design and execute marketing campaigns including but not limited to email programs, email nurture management webinar programs, inbound form processing etc. Develop and refine workflows for automation, improving efficiency and scalability of marketing efforts.
• Lead Management: Enhance lead management processes including lead scoring, routing, and nurturing to improve sales alignment and conversion rates.
• SDR Operations Management: Manage and iterate upon existing SDR processes, automations and Sequences within Outreach.
• Compliance and Best Practices: Ensure all marketing operations comply with industry standards and legal regulations. Stay updated on best practices and emerging trends in marketing technology.

Requirements

• Bachelor's degree in Marketing, Business Administration, or a related field.
• 5+ years of experience in marketing operations, particularly in a technology-driven environment.
• Proficient in using marketing automation and CRM tools such as Salesforce, Marketo, and Outreach.
• Strong analytical skills with a proven ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
• Excellent communication and interpersonal skills.
• Proven ability to manage multiple projects simultaneously while maintaining strict attention to detail.

U.S.-Based Benefits + Perks (for Full Time Employees)

• 401(k) with Employer Contribution
• Health, Vision, and Dental Insurance
• Health Savings Account (HSA) available with Employer Contribution
• Employer Paid Life, Short-term, and Long-term Disability Insurance
• Generous PTO Plan and 16 paid holidays per year

U.K.-Based Benefits + Perks (for Full Time Employees)

• Retirement Savings Plan with Employer Contribution
• Employer Provided Private Health Insurance and Healthcare Cashplan
• Employer Paid Life Insurance and Income ReplacementGenerous Holiday Plan and 14 paid holidays per year

SpyCloud is not sponsoring visas at this time.

We are proud to be an Equal Employment Opportunity and Affirmative Action employer of choice. All aspects of employment decisions will be based on merit, performance, and business needs. We do not discriminate on the basis of any status protected under federal, state, or local law. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. Women, minorities, individuals with disabilities, and protected veterans are encouraged to apply. SpyCloud complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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