About The Role
This role is a rare chance to lead the go‑to‑market efforts for one of the fastest growing startups in the healthcare industry. You will manage a state‑wide or multi‑state region, supporting Directors and Managers that represent Charlie Health in the region. Working hand‑in‑hand with the leadership team, you will identify patient referral sources, build relationships with clinical partners, and facilitate admissions for hundreds of at‑risk youth. Your responsibilities include ensuring every potential patient, parent, and provider is aware of Charlie Health’s programs.
Responsibilities
- Support new admissions goals and manage overall team performance.
- Lead a team of Outreach Directors and Managers in a specific region, ensuring regional performance goals are met or exceeded.
- Measure and own KPIs across your region, reporting monthly.
- Develop and operationalize GTM strategy for efficient new market penetration.
- Create, build, and manage relationships with referral sources across priority markets.
- Lead meetings with patients, parents, and providers to uncover needs, address barriers to treatment, and cement community partnerships.
- Design strategies to better support and engage referral partners across different channels.
- Deepen Charlie Health’s penetration across existing partnerships.
- Attend and lead educational meetings, marketing presentations, and networking events both in person and via conference call.
- Synthesize and share market feedback from partners, patients, and stakeholders to inform go‑forward marketing and product strategies.
- Work closely with internal partners including marketing, product, client success, and legal to deliver on GTM goals.
Requirements
- Must be based in Westchester, NY.
- 6–10+ years of business development experience, including 2–3+ years of experience in sales leadership.
- Experience in healthcare is a plus.
- Proficiency with Microsoft Office, Google Suite, CRM (Salesforce preferred), scheduling, and video conferencing technologies.
- Work authorized in the United States and native or bilingual English proficiency.
- Demonstrated track record of top‑tier performance in development, maintenance, and growth of customer accounts in a B2B/outreach setting.
- Experience managing, coaching, and motivating a business development team.
- Experience measuring, analyzing, and being accountable to well‑defined sales metrics/KPIs.
- Exceptional interpersonal, relationship‑building, and listening skills, with a natural consultative style.
- Ability to energize, communicate, and build rapport at all levels within an organization.
- Ability to travel locally (within ~1 hour driving distance) for meetings with potential referral partners.
- Must have reliable transportation, a valid driver’s license, and the ability to drive up to 1‑hour each way on a regular basis.
- Strong project management skills, with a demonstrable ability to corral and manage details in a fast‑paced, fluid environment.
- Expert in advising, presenting to, and persuading senior corporate personnel.
Benefits
Charlie Health is pleased to offer comprehensive benefits to all full‑time, exempt employees.
Additional Information
The total target base compensation for this role will be between $125,000 and $165,000 per year at the commencement of employment. In addition to base compensation, this role offers a target performance‑based bonus. Pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health‑sponsored benefits.
Equal Opportunity Employment Statement
At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people.
Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation.
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