
Salesforce Marketing Cloud Developer
FIRST SOFTSOLUTIONS INC, Baltimore, MD, United States
Overview
We are seeking a Salesforce Marketing Cloud Developer to support campaign development, automation, and messaging solutions across email and SMS channels. This role involves working within a structured environment and collaborating with cross-functional teams to deliver reliable communication workflows. Key Responsibilities Configure and support Salesforce Marketing Cloud modules including Email Studio, Journey Builder, Automation Studio, Content Builder, and MobileConnect Assist with SMS setup, including keyword configuration, opt-in/opt-out processes, and compliance requirements Develop and manage automated journeys, triggered communications, and scheduled campaigns Build and maintain data extensions, audience segmentation, and SQL queries Implement dynamic and personalized content using AMPscript Support integrations between Marketing Cloud and other enterprise systems Troubleshoot issues related to campaigns, data, and automation processes Follow established governance, security, and compliance standards Prepare technical documentation and support knowledge transfer activities Required Qualifications Bachelor's degree in Computer Science, Information Systems, Engineering, Business, or related field, or equivalent experience Minimum 3 years of hands-on experience with Salesforce Marketing Cloud Experience with AMPscript and SQL within Marketing Cloud Familiarity with SMS messaging and consent management practices Understanding of data privacy, security, and compliance standards Ability to work effectively in a structured team environment Preferred Qualifications 5+ years of experience in Salesforce, with a focus on Marketing Cloud Salesforce Marketing Cloud Developer or Consultant certification Experience with MobileConnect and SMS configuration processes Experience working with public sector or regulated environments Knowledge of accessibility standards such as WCAG or Section 508 Experience integrating Marketing Cloud with Salesforce CRM Additional Information Experience supporting government or healthcare organizations is a plus Strong problem-solving and communication skills are preferred
We are seeking a Salesforce Marketing Cloud Developer to support campaign development, automation, and messaging solutions across email and SMS channels. This role involves working within a structured environment and collaborating with cross-functional teams to deliver reliable communication workflows. Key Responsibilities Configure and support Salesforce Marketing Cloud modules including Email Studio, Journey Builder, Automation Studio, Content Builder, and MobileConnect Assist with SMS setup, including keyword configuration, opt-in/opt-out processes, and compliance requirements Develop and manage automated journeys, triggered communications, and scheduled campaigns Build and maintain data extensions, audience segmentation, and SQL queries Implement dynamic and personalized content using AMPscript Support integrations between Marketing Cloud and other enterprise systems Troubleshoot issues related to campaigns, data, and automation processes Follow established governance, security, and compliance standards Prepare technical documentation and support knowledge transfer activities Required Qualifications Bachelor's degree in Computer Science, Information Systems, Engineering, Business, or related field, or equivalent experience Minimum 3 years of hands-on experience with Salesforce Marketing Cloud Experience with AMPscript and SQL within Marketing Cloud Familiarity with SMS messaging and consent management practices Understanding of data privacy, security, and compliance standards Ability to work effectively in a structured team environment Preferred Qualifications 5+ years of experience in Salesforce, with a focus on Marketing Cloud Salesforce Marketing Cloud Developer or Consultant certification Experience with MobileConnect and SMS configuration processes Experience working with public sector or regulated environments Knowledge of accessibility standards such as WCAG or Section 508 Experience integrating Marketing Cloud with Salesforce CRM Additional Information Experience supporting government or healthcare organizations is a plus Strong problem-solving and communication skills are preferred