Salesforce Cloud Engineer
Ford Motor Company, Dearborn, MI, United States
Job Description
This role partners closely with Product Owners, Business Stakeholders, Enterprise Architects, and Integration teams to deliver scalable, secure, and high-performing Salesforce capabilities that drive revenue growth, operational efficiency, and data integrity across FordPro's global B2B sales channels.
The ideal candidate combines deep Salesforce platform expertise with enterprise integration experience and strong DevOps discipline.
Responsibilities
1.
Salesforce Solution Engineering Design, configure, and implement Salesforce Sales Cloud solutions aligned with FordPro commercial sales processes. Develop custom solutions using Apex, Lightning Web Components (LWC), Flows, and declarative tools. Build scalable data models supporting fleet customers, multi-account hierarchies, and complex opportunity structures. Optimize Lead, Account, Contact, Opportunity, Quote, and Sales Agreement processes. 2.
Enterprise Integration & Data Architecture
Implement and support integrations between Salesforce and:
Order Management Systems Dealer Management Systems (DMS) ERP platforms Identity & Access Management systems
Utilize APIs (REST/SOAP), Platform Events, CDC, and middleware platforms (e.g., MuleSoft). Ensure consistent and authoritative data flow across FIN, ProID, SCAID, and related systems. Support real-time and batch data synchronization strategies. 3.
DevOps & Environment Management
Follow CI/CD best practices using DevOps or equivalent pipelines. Support Dev, SIT, UAT, and Production deployment strategies. Maintain version control and release governance. Participate in code reviews and enforce engineering standards. 4.
Data Quality & Governance
Implement validation, automation, and monitoring to ensure high data integrity. Support master data management strategies for dealer and fleet accounts. Contribute to governance frameworks around security, role hierarchy, and sharing models. 5.
Performance & Optimization
Diagnose and resolve system performance issues. Optimize automation to avoid recursion, governor limits, and technical debt. Monitor system health, integration reliability, and API limits. 6.
Collaboration & Agile Delivery
Participate in SAFe / Agile ceremonies. Translate business requirements into scalable technical designs. Provide technical documentation including solution diagrams and architecture artifacts. Mentor junior developers and support technical upskilling across the team. Qualifications
Required Qualifications
4+ years Salesforce Sales Cloud engineering experience. Strong proficiency in:
Apex Lightning Web Components (LWC) Salesforce Flow SOQL/SOSL
Experience with enterprise integrations and middleware (MuleSoft preferred). Strong understanding of:
Salesforce security model Sharing rules and role hierarchies Bulkification best practices
Experience with CI/CD pipelines and Git-based deployments. Salesforce Platform Developer I certification (required). Salesforce Platform Developer II or Sales Cloud Consultant (preferred). Preferred Experience
Experience in automotive, fleet, or dealer network ecosystems. Knowledge of order-to-cash and commercial sales lifecycle. Experience with complex B2B account hierarchies. Exposure to large-scale global Salesforce implementations. Familiarity with Azure cloud infrastructure. Core Competencies
Systems thinking and architectural awareness Strong problem-solving skills Technical documentation proficiency Executive-level communication capability Risk identification and mitigation Continuous improvement mindset
You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!
As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder...or all of the above? No matter what you choose, we offer a work life that works for you, including: • Immediate medical, dental, vision and prescription drug coverage • Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more • Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more • Vehicle discount program for employees and family members and management leases • Tuition assistance • Established and active employee resource groups • Paid time off for individual and team community service • A generous schedule of paid holidays, including the week between Christmas and New Year's Day • Paid time off and the option to purchase additional vacation time.
This position is a salary grade 8 and ranges from $115,000-$192,900.
Final determination of salary grade will be based on candidate's skills and experience, and base salary will be set within the applicable range according to job scope, responsibility and competitive market value.
For more information on salary and benefits, click here: https://fordcareers.co/GSR
Visa sponsorship is not available for this position.
Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.
This position is hybrid. Candidates who are in commuting distance to a Ford hub location may be required to be onsite four or more days per week.
#LI-Hybrid
#LI-GR1
About Us
At Ford Motor Company, we believe freedom of movement drives human progress. With our incredible plans for the future of mobility, we have a wide variety of opportunities for you to accelerate your career and help us define tomorrow's transportation.
About the Team
We are trusted advisers enabling Ford to see our business, know our customers and act in a meaningful way. We drive evidence-based decision making by providing timely, actionable and forward-looking insights to our One Ford business partners. We seek to provide the thought leadership essential to achieving Ford's strategic objectives. We translate insight into action by driving toward robust points of view, timely decisions and responsible allocation of enterprise resources.
This role partners closely with Product Owners, Business Stakeholders, Enterprise Architects, and Integration teams to deliver scalable, secure, and high-performing Salesforce capabilities that drive revenue growth, operational efficiency, and data integrity across FordPro's global B2B sales channels.
The ideal candidate combines deep Salesforce platform expertise with enterprise integration experience and strong DevOps discipline.
Responsibilities
1.
Salesforce Solution Engineering Design, configure, and implement Salesforce Sales Cloud solutions aligned with FordPro commercial sales processes. Develop custom solutions using Apex, Lightning Web Components (LWC), Flows, and declarative tools. Build scalable data models supporting fleet customers, multi-account hierarchies, and complex opportunity structures. Optimize Lead, Account, Contact, Opportunity, Quote, and Sales Agreement processes. 2.
Enterprise Integration & Data Architecture
Implement and support integrations between Salesforce and:
Order Management Systems Dealer Management Systems (DMS) ERP platforms Identity & Access Management systems
Utilize APIs (REST/SOAP), Platform Events, CDC, and middleware platforms (e.g., MuleSoft). Ensure consistent and authoritative data flow across FIN, ProID, SCAID, and related systems. Support real-time and batch data synchronization strategies. 3.
DevOps & Environment Management
Follow CI/CD best practices using DevOps or equivalent pipelines. Support Dev, SIT, UAT, and Production deployment strategies. Maintain version control and release governance. Participate in code reviews and enforce engineering standards. 4.
Data Quality & Governance
Implement validation, automation, and monitoring to ensure high data integrity. Support master data management strategies for dealer and fleet accounts. Contribute to governance frameworks around security, role hierarchy, and sharing models. 5.
Performance & Optimization
Diagnose and resolve system performance issues. Optimize automation to avoid recursion, governor limits, and technical debt. Monitor system health, integration reliability, and API limits. 6.
Collaboration & Agile Delivery
Participate in SAFe / Agile ceremonies. Translate business requirements into scalable technical designs. Provide technical documentation including solution diagrams and architecture artifacts. Mentor junior developers and support technical upskilling across the team. Qualifications
Required Qualifications
4+ years Salesforce Sales Cloud engineering experience. Strong proficiency in:
Apex Lightning Web Components (LWC) Salesforce Flow SOQL/SOSL
Experience with enterprise integrations and middleware (MuleSoft preferred). Strong understanding of:
Salesforce security model Sharing rules and role hierarchies Bulkification best practices
Experience with CI/CD pipelines and Git-based deployments. Salesforce Platform Developer I certification (required). Salesforce Platform Developer II or Sales Cloud Consultant (preferred). Preferred Experience
Experience in automotive, fleet, or dealer network ecosystems. Knowledge of order-to-cash and commercial sales lifecycle. Experience with complex B2B account hierarchies. Exposure to large-scale global Salesforce implementations. Familiarity with Azure cloud infrastructure. Core Competencies
Systems thinking and architectural awareness Strong problem-solving skills Technical documentation proficiency Executive-level communication capability Risk identification and mitigation Continuous improvement mindset
You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!
As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder...or all of the above? No matter what you choose, we offer a work life that works for you, including: • Immediate medical, dental, vision and prescription drug coverage • Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more • Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more • Vehicle discount program for employees and family members and management leases • Tuition assistance • Established and active employee resource groups • Paid time off for individual and team community service • A generous schedule of paid holidays, including the week between Christmas and New Year's Day • Paid time off and the option to purchase additional vacation time.
This position is a salary grade 8 and ranges from $115,000-$192,900.
Final determination of salary grade will be based on candidate's skills and experience, and base salary will be set within the applicable range according to job scope, responsibility and competitive market value.
For more information on salary and benefits, click here: https://fordcareers.co/GSR
Visa sponsorship is not available for this position.
Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.
This position is hybrid. Candidates who are in commuting distance to a Ford hub location may be required to be onsite four or more days per week.
#LI-Hybrid
#LI-GR1
About Us
At Ford Motor Company, we believe freedom of movement drives human progress. With our incredible plans for the future of mobility, we have a wide variety of opportunities for you to accelerate your career and help us define tomorrow's transportation.
About the Team
We are trusted advisers enabling Ford to see our business, know our customers and act in a meaningful way. We drive evidence-based decision making by providing timely, actionable and forward-looking insights to our One Ford business partners. We seek to provide the thought leadership essential to achieving Ford's strategic objectives. We translate insight into action by driving toward robust points of view, timely decisions and responsible allocation of enterprise resources.