Director of Luxury Leisure & Transient Sales

Director of Luxury Leisure & Transient Sales

We are looking for a Director of Luxury Leisure & Transient Sales to join the re-opening of the famed Delano Miami Beach .

Set to open its doors in early 2026, Delano Miami Beach will fuse historic charm with contemporary luxury, reflecting a reimagined experience that pays homage to the original visionary concept. Comprising 171 rooms and distinct food and beverage concepts, the hotel will preserve its iconic walk‑in pool and, in addition, unveil a new pool on an amenity deck, offering breathtaking views of the ocean. Delano Miami Beach will act as the brand’s flagship location, re‑establishing Delano as a trailblazer in luxury lifestyle hospitality.

Job Description

JOB OVERVIEW:

Under the general guidance of the Director of Sales, the Director of Luxury Leisure & Transient Sales is the strategic driver behind our luxury leisure vision and transient business performance. This role blends the art of high‑touch guest experience with the commercial leadership needed to position Delano Miami Beach as the premier destination within the global luxury travel market, ensuring that every partnership and guest touchpoint reflects the property’s legacy. The ideal candidate is a sophisticated relationship builder who thrives on curating experiences for discerning travelers, while delivering strong revenue results and amplifying the hotel’s presence.

YOUR KEY RESPONSIBILITIES:

• Develop and execute the hotel’s luxury leisure and transient sales strategy in alignment with overall commercial objectives.
• Identify, target, and grow business from top‑producing luxury travel agencies, tour operators, and consortia.
• Lead luxury leisure and transient sales initiatives including familiarization trips, trade events, and market roadshows to elevate brand presence in key feeder markets.
• Cultivate and maintain strong personal relationships with travel advisors, luxury agency owners, and key clients.
• Serve as the property brand ambassador within the luxury leisure community, representing Delano with grace and authority.
• Represent the property at industry trade shows, sales missions, and networking events.
• Host high‑value guests and travel partners on site, ensuring an exceptional experience aligned with our brand standards.
• Assist Director of Sales in leading transient revenue strategies, and collaborate with revenue management to analyze trends, forecast demand, and optimize pricing.
• Work closely with Marketing, Reservations, and Operations to ensure seamless delivery of the guest journey from booking to post‑departure.
• Collaborate with Membership and Cultural Programming teams to craft experiences that reflect the property’s unique identity and exclusivity.
• Perform routine tasks as needed to support exceptional guest service.

Qualifications

• Experience in luxury transient hotel sales with existing relationships in key markets.
• Five years of sales experience in lifestyle/luxury hospitality with strong exposure to leisure, transient, or lifestyle segments.
• Familiarity with Agency360, Salesforce, PowerPoint, Excel, and luxury RFP platforms.
• Strong presentation, communication, and organizational skills.
• Self‑driven and resourceful, with a balance of creativity and analytical thinking.
• Willingness to travel globally for client engagement, brand positioning, and events.
• Professional, approachable demeanor reflective of a luxury lifestyle brand.
• Multitasking and organizational skills; thrives in fast‑paced environments with high attention to detail.
• Ability to work independently and collaboratively while maintaining positive interdepartmental relationships.
• Ability to stand or walk for extended shifts (up to 8 hours or more) and respond quickly to guest or client needs.
• Physical ability to lift, twist, push, pull, bend, climb, and carry objects as needed.
• Excellent verbal and written communication skills; fluent in English.
• Willingness to work both indoors and outdoors, in varying conditions.
• Knowledge of federal, state, and local labor and safety laws, including equal employment opportunity, wage and hour regulations, and occupational safety compliance.
• Maintain a neat, clean, and well‑groomed appearance; specific uniform guidelines will be provided by supervisor.

Benefits

• Opportunity to join an innovative, fast‑growing, international group committed to building a global brand.
• Chance to challenge the norm and work in a creative and rewarding environment.
• Ability to be part of a team passionate about creating great hospitality experiences and exploring new locations.
• A competitive package and plenty of development opportunities.

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