Personal Lines Customer Service Representative - Insurance - Base Salary to 60k/
AllSearch Staffing Group, St. Petersburg, FL, United States
Personal Lines Customer Service Representative - Insurance - Base Salary to 60k/year - Saint Petersburg, FL
Our client, a privately held independent insurance agency in the St. Petersburg, FL area, is seeking a Personal Lines Customer Service Representative (CSR) to support an established book of business. This role focuses on servicing personal lines policies, primarily home and auto, for mid‑to‑high‑value clients, within a collaborative team environment. After an initial in‑office training period, this position offers a
hybrid schedule (3 days in‑office, 2 days remote) .
Responsibilities:
Service an existing book of personal lines business (homeowners, auto, umbrella policies)
Process policy changes including
endorsements, renewals, cancellations, and reinstatements
Handle
inbound client requests
via phone and email regarding coverage, billing, and policy updates
Work directly with
multiple insurance carriers
to obtain quotes, process changes, and resolve policy issues
Assist with
remarketing policies and obtaining competitive quotes
when needed
Maintain accurate documentation within the agency management system
Provide administrative and client support to account managers and producers
Qualifications:
1+ years of personal lines insurance experience within an independent agency (not captive agency)
Experience servicing
homeowners and auto insurance policies
Experience working with
multiple insurance carriers (non‑captive environment)
Experience handling
policy servicing tasks such as endorsements, renewals, and client inquiries
Compensation:
Base salary in the 40k - 60k/year range
Health insurance stipend
Paid time off and paid holidays
401k with company match (available in the summer)
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Our client, a privately held independent insurance agency in the St. Petersburg, FL area, is seeking a Personal Lines Customer Service Representative (CSR) to support an established book of business. This role focuses on servicing personal lines policies, primarily home and auto, for mid‑to‑high‑value clients, within a collaborative team environment. After an initial in‑office training period, this position offers a
hybrid schedule (3 days in‑office, 2 days remote) .
Responsibilities:
Service an existing book of personal lines business (homeowners, auto, umbrella policies)
Process policy changes including
endorsements, renewals, cancellations, and reinstatements
Handle
inbound client requests
via phone and email regarding coverage, billing, and policy updates
Work directly with
multiple insurance carriers
to obtain quotes, process changes, and resolve policy issues
Assist with
remarketing policies and obtaining competitive quotes
when needed
Maintain accurate documentation within the agency management system
Provide administrative and client support to account managers and producers
Qualifications:
1+ years of personal lines insurance experience within an independent agency (not captive agency)
Experience servicing
homeowners and auto insurance policies
Experience working with
multiple insurance carriers (non‑captive environment)
Experience handling
policy servicing tasks such as endorsements, renewals, and client inquiries
Compensation:
Base salary in the 40k - 60k/year range
Health insurance stipend
Paid time off and paid holidays
401k with company match (available in the summer)
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