Leasing Administrator

Eagle Rock Properties, headquartered in New York, is a full-service real estate firm offering investment management, property management, and construction management services. With a team of over 300 professionals, we specialize in rental apartment communities across the Northeast and Mid-Atlantic regions of the United States. Under the leader of our executives- who have owned and managed properties for more than 30 years, Eagle Rock Properties has emerged as a pioneering force in the industry.
Responsibilities include, but are not limited to:
Prepare and assist with lease-related documents
Monitor lease expirations and send out renewal offers
Follow up with residents on renewals until full execution of leases
Update the property management program with lease terms and files
Assist in creating and maintaining tenant records
Support the leasing manager with general office maintenance by answering phones and performing other administrative tasks
Assist and address tenants' lease inquiries and provide follow-up information to the property managers
Prepare and submit reports as needed
Consistent and timely follow-up on all calls and emails
Provide high-quality customer service to residents
Qualifications:
1 - 3 years experience in Market Rate residential property management preferred
Prior leasing experience preferred
Professional and positive attitude
Proficient in Microsoft Office Suite, Outlook

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