Parts Counter
Norm Reeves Subaru Rockwall, West Covina, CA, United States
Description
Location: West Covina, CA (On site) | Type: Full Time | Hourly Range: $18-$22 an hour + bonus
As
Parts Counter , you’re one of the most important team members at
Norm Reeves Honda
in West Covina. You’re responsible for assisting guests primarily through the shop, and even on the phone or online. You’ll provide an exceptional guest experience by pulling and filling orders, organizing inventory, keeping current on new products and product updates and communicating with our internal team, external vendors and guests in a friendly, professional and efficient manner.
Your work will ensure guests leave 100% satisfied with their
Norm Reeves Honda
experience. This role is a great entry point to Norm Reeves for a car enthusiast who thrives on finding solutions to problems and has some prior experience in the automotive industry and knowledge of parts sales.
What You’ll Do:
Inform customers of companion part requirements and specials, ensuring the customer is exposed to the full product line
Notify Parts Manager of out-of-stock parts or shop materials that need immediate attention
Locate out-of-stock parts from outside sources and submit emergency order if necessary
Notify Service Advisor when special order parts are received
Follow-up on back-ordered parts
On a weekly basis, verify will-call and back-order files as well as vendor returns, and stock items not picked up
Assist outside sales representatives with their orders
Ensure all internal requests for parts are billed on service repair order
Maintain organized records of repair orders, invoices, insurance estimates and special order parts
Assist Parts Manager in maintaining a lost sales tracking program.
What You’ll Need:
Previous parts sales experience and the desire to continuously learn more
Full-time availability. You’ll also need to be at least 18 years old
A valid driver’s license and acceptable driving record
Excellent follow up skills, frequently communicating inventory and availability of parts
A professional appearance and work ethic
Excellent organizational skills
Ability to multi-task in a fast-paced environment
What We Offer:
Unlock Your Potential – Free Training & Limitless Advancement Opportunities to Skyrocket Your Career Growth.
Invest in Yourself – Tuition Reimbursement (Up to $2,000 back in your pocket within 12 months)
Health and Wellness First – Comprehensive Medical, Dental, and Vision Plans to Keep You and Your Family Thriving.
Enjoy Complimentary Group Life Insurance for Added Peace of Mind.
Your Network, Your Success – Employee Referral Bonus Program - Earn While Building a Stronger Team.
Shop and Save with our generous discounts on Sales, Service, and Parts at Any Norm Reeves Location.
Secure Your Future - Build Wealth with 401k Matching - We Match 25% on Your $4,000 Contribution.
Time to Recharge – Paid Time Off (PTO) and Holidays for a Perfect Work-Life Balance.
Celebrate and Rejoice – 6 Holidays Per Year to Spend Quality Time with Loved Ones.
Smart Savings, Smart Choices – Section 125 Cafeteria Plan & Flexible Spending Account - Save on Taxes for Qualified Expenses.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr
As
Parts Counter , you’re one of the most important team members at
Norm Reeves Honda
in West Covina. You’re responsible for assisting guests primarily through the shop, and even on the phone or online. You’ll provide an exceptional guest experience by pulling and filling orders, organizing inventory, keeping current on new products and product updates and communicating with our internal team, external vendors and guests in a friendly, professional and efficient manner.
Your work will ensure guests leave 100% satisfied with their
Norm Reeves Honda
experience. This role is a great entry point to Norm Reeves for a car enthusiast who thrives on finding solutions to problems and has some prior experience in the automotive industry and knowledge of parts sales.
What You’ll Do:
Inform customers of companion part requirements and specials, ensuring the customer is exposed to the full product line
Notify Parts Manager of out-of-stock parts or shop materials that need immediate attention
Locate out-of-stock parts from outside sources and submit emergency order if necessary
Notify Service Advisor when special order parts are received
Follow-up on back-ordered parts
On a weekly basis, verify will-call and back-order files as well as vendor returns, and stock items not picked up
Assist outside sales representatives with their orders
Ensure all internal requests for parts are billed on service repair order
Maintain organized records of repair orders, invoices, insurance estimates and special order parts
Assist Parts Manager in maintaining a lost sales tracking program.
What You’ll Need:
Previous parts sales experience and the desire to continuously learn more
Full-time availability. You’ll also need to be at least 18 years old
A valid driver’s license and acceptable driving record
Excellent follow up skills, frequently communicating inventory and availability of parts
A professional appearance and work ethic
Excellent organizational skills
Ability to multi-task in a fast-paced environment
What We Offer:
Unlock Your Potential – Free Training & Limitless Advancement Opportunities to Skyrocket Your Career Growth.
Invest in Yourself – Tuition Reimbursement (Up to $2,000 back in your pocket within 12 months)
Health and Wellness First – Comprehensive Medical, Dental, and Vision Plans to Keep You and Your Family Thriving.
Enjoy Complimentary Group Life Insurance for Added Peace of Mind.
Your Network, Your Success – Employee Referral Bonus Program - Earn While Building a Stronger Team.
Shop and Save with our generous discounts on Sales, Service, and Parts at Any Norm Reeves Location.
Secure Your Future - Build Wealth with 401k Matching - We Match 25% on Your $4,000 Contribution.
Time to Recharge – Paid Time Off (PTO) and Holidays for a Perfect Work-Life Balance.
Celebrate and Rejoice – 6 Holidays Per Year to Spend Quality Time with Loved Ones.
Smart Savings, Smart Choices – Section 125 Cafeteria Plan & Flexible Spending Account - Save on Taxes for Qualified Expenses.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr