Content Strategist, Public Service Knowledge Base

Prince George's County, Maryland is seeking a Content Specialist (Citizens Services Specialist 3G) to support content governance and quality assurance for the PGC311 Call Center. The role involves maintaining accuracy and integrity of information in Salesforce, analyzing data trends, and collaborating with County agencies. A Bachelor's degree and two years of experience in social programs are required. Bilingual candidates are encouraged to apply. The position is based in Upper Marlboro, MD. #J-18808-Ljbffr