Asset Protection Associate- Part- Time
Cedarparktexasedc, Austin, TX, United States
Responsibilities
Asset Protection
Communicate with leadership regarding encounters and investigations
Maintain a professional relationship with local authorities and law enforcement agencies
Collaborate with law enforcement and other local retailers to identify organized retail crime threats
Assist leadership with cash handling and transfers
Observe customers and associates for potential acts of theft or fraud
Take appropriate action to prevent theft, apprehending individuals engaged in theft activity when prevention is not effective
Conduct surveillance and apprehension of external theft suspects in compliance with company ethical standards and apprehension guidelines
Monitor video via CCTV and conduct on-site interviews
Maintain all apprehension and investigation records according to company standards
Develop and maintain knowledge and use of CCTV surveillance equipment
Assist in monitoring store compliance with company policies and procedures relating to theft deterrence, safety, and operational controls, as assigned by the supervisor
Maintain a high visible deterrent to crime and positively influence the security incident rate as well as assist with inventory controls
Safety
Help mitigate security risks to provide a safer environment for employees and customers
Welcome all customers, visitors, and vendors professionally and assist them in locating staff within the stores
Issue electric handicapped shopping carts to customers and assist in obtaining wheelchairs and shopping carts
Examine and properly tag property being brought into the stores including personal property, equipment for service, and firearms
Watch facilities and parking areas on foot. Direct traffic during special events or heavy customer traffic, while enforcing parking regulations
Make regularly scheduled floor and exterior walks to ensure the safety and security of the customers and facility
Complete monthly reports on safe or non-safe practices found on the sales floor or backstocks
First Responder
Help customers and staff with vehicle break-downs and lock-outs and retrieve shopping carts from parking areas
React as necessary and assist in handling any situations – shoplifting, medical emergencies, and inclement weather
Ability to work assigned schedules which may include varied hours, evenings, weekends, and holidays
Requirements Customer Service
Genuinely and consistently treat co-workers, customers, and business partners like they are the most important person including eye contact, a smile, and a genuine “Thank you”
Culture
Approach daily tasks, projects, and follow-up communication with energy and a sense of urgency
Cultivate a deep desire to become a knowledge expert in their role with the ability to apply their knowledge and experience with great impact
Show respect and appreciation for others and Scheels
Arrive to work and meetings 10 minutes early
Team Mentality
Genuine interest and action in helping others before yourself, regardless of recognition or reward
Teach-ability
Consistent eagerness to listen, learn, apply knowledge, and accept critical feedback
Ability to adapt to a changing work environment
Ability to apply concepts of basic math, grammar, punctuation, and spelling
Dress Code
Meets Scheels dress and grooming expectations in support of a professional, clean, and welcoming environment for customers, co-workers, and business partners
Efficiency
Demonstrate pride and ownership of their work while meeting expected deadlines
Education & Experience
High School Diploma/GED; College graduate preferred
Proven track record of strong communication and organization skills
Preference for candidates with prior Loss prevention (2-3 years)
Currently certified or willing to become certified in CPR and OC (Oleoresin Capsicum aka pepper spray) foam deployment
Physical Requirements/Lifting Requirements Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation.
Heavy work – Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects.
Scheels cares about the health and safety of our Associates. Associates are expected to follow all safety procedures and perform their job duties to minimize the risk of injury.
Schedule This position will include 1-2 nights a week, Monday through Friday, 5:00 - 9:00 P.M., and every other weekend. Saturday shifts will vary between 9:00 A.M. to 9:00 P.M. and Sunday 11:00 A.M. - 7:00 P.M. Varied shifts during and outside of business hours based on business needs. On average, this position will be 15-20 hours per week.
Compensation $18 The rate posted is an hourly wage.
Benefits
Best associate discount in retail
Opportunities for growth and development in sales, leadership, merchandising, and business
Paid volunteer time, up to 2 hours a month
EQUAL EMPLOYMENT OPPORTUNITY Scheels is an equal employment opportunity employer providing equal employment opportunities to individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity, and/or expression, genetic information, marital status, status concerning public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Scheels will provide reasonable accommodations for qualified individuals when appropriate.
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Communicate with leadership regarding encounters and investigations
Maintain a professional relationship with local authorities and law enforcement agencies
Collaborate with law enforcement and other local retailers to identify organized retail crime threats
Assist leadership with cash handling and transfers
Observe customers and associates for potential acts of theft or fraud
Take appropriate action to prevent theft, apprehending individuals engaged in theft activity when prevention is not effective
Conduct surveillance and apprehension of external theft suspects in compliance with company ethical standards and apprehension guidelines
Monitor video via CCTV and conduct on-site interviews
Maintain all apprehension and investigation records according to company standards
Develop and maintain knowledge and use of CCTV surveillance equipment
Assist in monitoring store compliance with company policies and procedures relating to theft deterrence, safety, and operational controls, as assigned by the supervisor
Maintain a high visible deterrent to crime and positively influence the security incident rate as well as assist with inventory controls
Safety
Help mitigate security risks to provide a safer environment for employees and customers
Welcome all customers, visitors, and vendors professionally and assist them in locating staff within the stores
Issue electric handicapped shopping carts to customers and assist in obtaining wheelchairs and shopping carts
Examine and properly tag property being brought into the stores including personal property, equipment for service, and firearms
Watch facilities and parking areas on foot. Direct traffic during special events or heavy customer traffic, while enforcing parking regulations
Make regularly scheduled floor and exterior walks to ensure the safety and security of the customers and facility
Complete monthly reports on safe or non-safe practices found on the sales floor or backstocks
First Responder
Help customers and staff with vehicle break-downs and lock-outs and retrieve shopping carts from parking areas
React as necessary and assist in handling any situations – shoplifting, medical emergencies, and inclement weather
Ability to work assigned schedules which may include varied hours, evenings, weekends, and holidays
Requirements Customer Service
Genuinely and consistently treat co-workers, customers, and business partners like they are the most important person including eye contact, a smile, and a genuine “Thank you”
Culture
Approach daily tasks, projects, and follow-up communication with energy and a sense of urgency
Cultivate a deep desire to become a knowledge expert in their role with the ability to apply their knowledge and experience with great impact
Show respect and appreciation for others and Scheels
Arrive to work and meetings 10 minutes early
Team Mentality
Genuine interest and action in helping others before yourself, regardless of recognition or reward
Teach-ability
Consistent eagerness to listen, learn, apply knowledge, and accept critical feedback
Ability to adapt to a changing work environment
Ability to apply concepts of basic math, grammar, punctuation, and spelling
Dress Code
Meets Scheels dress and grooming expectations in support of a professional, clean, and welcoming environment for customers, co-workers, and business partners
Efficiency
Demonstrate pride and ownership of their work while meeting expected deadlines
Education & Experience
High School Diploma/GED; College graduate preferred
Proven track record of strong communication and organization skills
Preference for candidates with prior Loss prevention (2-3 years)
Currently certified or willing to become certified in CPR and OC (Oleoresin Capsicum aka pepper spray) foam deployment
Physical Requirements/Lifting Requirements Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation.
Heavy work – Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects.
Scheels cares about the health and safety of our Associates. Associates are expected to follow all safety procedures and perform their job duties to minimize the risk of injury.
Schedule This position will include 1-2 nights a week, Monday through Friday, 5:00 - 9:00 P.M., and every other weekend. Saturday shifts will vary between 9:00 A.M. to 9:00 P.M. and Sunday 11:00 A.M. - 7:00 P.M. Varied shifts during and outside of business hours based on business needs. On average, this position will be 15-20 hours per week.
Compensation $18 The rate posted is an hourly wage.
Benefits
Best associate discount in retail
Opportunities for growth and development in sales, leadership, merchandising, and business
Paid volunteer time, up to 2 hours a month
EQUAL EMPLOYMENT OPPORTUNITY Scheels is an equal employment opportunity employer providing equal employment opportunities to individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity, and/or expression, genetic information, marital status, status concerning public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Scheels will provide reasonable accommodations for qualified individuals when appropriate.
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