Patient Account Representative
TEKsystems, Annapolis, MD, United States
Duration: Full Time
*Patient Account Representative* *Location:* Annapolis, MD
*Work Model:* Hybrid - 3 days onsite / 2 days remote
*Position Overview* We are seeking an experienced *Patient Account Representative* to support hospital revenue cycle operations with a strong focus on *thirdparty payer followup, denials, appeals, and billing*. This role plays a critical part in ensuring timely reimbursement, maximizing cash flow, and maintaining compliance with payer and regulatory requirements.
This is an excellent opportunity to join *one of the region's largest health systems*, working alongside a collaborative Patient Financial Services (PFS) team in a structured, highimpact environment.
*Key Responsibilities*
* Perform followup on *thirdparty payer accounts receivable*, including denials and appeals
* Work assigned payer accounts by setting up and managing work queues, denial workflows, and AR reports
* Submit and manage hospital claims through the full revenue cycle to ensure timely reimbursement
* Research and resolve unpaid or underpaid claims to protect the organization from revenue loss
* Act as a liaison between patients, internal departments, and PFS teammates to gather required claims information
* Communicate with insurance payers and external departments to resolve outstanding receivables
* Obtain insurance information and secure authorizations required for services
* Ensure compliance with *state, federal, and payerspecific billing and reimbursement regulations*
* Stay current on regulatory and payer requirement changes
* Follow standard daily work processes related to thirdparty followup and reporting
* Collaborate with internal departments as needed to support claims resolution
*Required Qualifications (MustHave)*
* High School Diploma or equivalent
* *Minimum 2 years of hospital accounts receivable experience*
* *Minimum 2 years of experience working hospital denials and appeals*
* *Minimum 2 years of hospital billing experience*
* Handson experience using *EPIC*
* Experience working with *BCBS payers*
*Preferred Experience*
* Strong understanding of hospital revenue cycle workflows
* Experience interacting with insurance carriers and regulatory entities
* Ability to manage multiple accounts and priorities in a deadlinedriven environment
*Work Environment*
* Hybrid schedule: *3 days onsite / 2 days remote*
* Collaborative patient financial services team
* Opportunity to work within a large, wellestablished health system employing over 6,400 professionals
*Why This Role*
* Stable position within a major health system
* Hybrid flexibility
* Direct impact on revenue integrity and reimbursement outcomes
* Longterm opportunity for growth within revenue cycle operations
*Job Type & Location*
This is a Contract to Hire position based out of Annapolis, MD.
*Pay and Benefits*The pay range for this position is $18.00 - $27.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a hybrid position in Annapolis,MD.
*Application Deadline*This position is anticipated to close on May 8, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
*Work Model:* Hybrid - 3 days onsite / 2 days remote
*Position Overview* We are seeking an experienced *Patient Account Representative* to support hospital revenue cycle operations with a strong focus on *thirdparty payer followup, denials, appeals, and billing*. This role plays a critical part in ensuring timely reimbursement, maximizing cash flow, and maintaining compliance with payer and regulatory requirements.
This is an excellent opportunity to join *one of the region's largest health systems*, working alongside a collaborative Patient Financial Services (PFS) team in a structured, highimpact environment.
*Key Responsibilities*
* Perform followup on *thirdparty payer accounts receivable*, including denials and appeals
* Work assigned payer accounts by setting up and managing work queues, denial workflows, and AR reports
* Submit and manage hospital claims through the full revenue cycle to ensure timely reimbursement
* Research and resolve unpaid or underpaid claims to protect the organization from revenue loss
* Act as a liaison between patients, internal departments, and PFS teammates to gather required claims information
* Communicate with insurance payers and external departments to resolve outstanding receivables
* Obtain insurance information and secure authorizations required for services
* Ensure compliance with *state, federal, and payerspecific billing and reimbursement regulations*
* Stay current on regulatory and payer requirement changes
* Follow standard daily work processes related to thirdparty followup and reporting
* Collaborate with internal departments as needed to support claims resolution
*Required Qualifications (MustHave)*
* High School Diploma or equivalent
* *Minimum 2 years of hospital accounts receivable experience*
* *Minimum 2 years of experience working hospital denials and appeals*
* *Minimum 2 years of hospital billing experience*
* Handson experience using *EPIC*
* Experience working with *BCBS payers*
*Preferred Experience*
* Strong understanding of hospital revenue cycle workflows
* Experience interacting with insurance carriers and regulatory entities
* Ability to manage multiple accounts and priorities in a deadlinedriven environment
*Work Environment*
* Hybrid schedule: *3 days onsite / 2 days remote*
* Collaborative patient financial services team
* Opportunity to work within a large, wellestablished health system employing over 6,400 professionals
*Why This Role*
* Stable position within a major health system
* Hybrid flexibility
* Direct impact on revenue integrity and reimbursement outcomes
* Longterm opportunity for growth within revenue cycle operations
*Job Type & Location*
This is a Contract to Hire position based out of Annapolis, MD.
*Pay and Benefits*The pay range for this position is $18.00 - $27.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a hybrid position in Annapolis,MD.
*Application Deadline*This position is anticipated to close on May 8, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.