Customer Service Representative
LHH, Indianapolis, IN, United States
Account Manager
Customer Service & Logistics
Location: On-site Indianapolis, IN Schedule: MondayFriday, 8:00 AM
5:00 PM Pay Rate: $24$26 per hour LHH is seeking an experienced Account Manager to join a dynamic team on the west side of Indianapolis. This is a temp-to-hire opportunity offering competitive pay and a stable weekday schedule. Key Responsibilities:
Manage customer accounts from order placement through delivery. Process orders, cancellations, and changes with accuracy and attention to detail. Verify inventory levels, shipment details, pricing, and delivery timelines. Communicate effectively with domestic and international customers via phone, email, and online chat. Address and resolve customer concerns with professionalism and urgency. Maintain detailed records of customer interactions, inquiries, and complaints. Collaborate with internal teams to ensure smooth order fulfillment and customer satisfaction. Assist with incoming calls, credit issues, and office coverage during holidays (excluding Thanksgiving and Christmas Day). Required Skills & Qualifications:
Minimum 3 years of professional customer service experience, ideally in logistics or distribution. Strong communication and problem-solving skills. Proficiency in ERP systems and general computer applications. Ability to manage multiple tasks and prioritize effectively. Associate degree or equivalent experience preferred. LHH is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other legally protected status.
Customer Service & Logistics
Location: On-site Indianapolis, IN Schedule: MondayFriday, 8:00 AM
5:00 PM Pay Rate: $24$26 per hour LHH is seeking an experienced Account Manager to join a dynamic team on the west side of Indianapolis. This is a temp-to-hire opportunity offering competitive pay and a stable weekday schedule. Key Responsibilities:
Manage customer accounts from order placement through delivery. Process orders, cancellations, and changes with accuracy and attention to detail. Verify inventory levels, shipment details, pricing, and delivery timelines. Communicate effectively with domestic and international customers via phone, email, and online chat. Address and resolve customer concerns with professionalism and urgency. Maintain detailed records of customer interactions, inquiries, and complaints. Collaborate with internal teams to ensure smooth order fulfillment and customer satisfaction. Assist with incoming calls, credit issues, and office coverage during holidays (excluding Thanksgiving and Christmas Day). Required Skills & Qualifications:
Minimum 3 years of professional customer service experience, ideally in logistics or distribution. Strong communication and problem-solving skills. Proficiency in ERP systems and general computer applications. Ability to manage multiple tasks and prioritize effectively. Associate degree or equivalent experience preferred. LHH is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other legally protected status.