LHH Recruitment Solutions is seeking a Key Account Manager in a customer service capacity for a contract-hire opportunity supporting a manufacturing company. This is an on‑site role ideal for a customer‑focused professional who enjoys problem solving, handling inbound inquiries, and working closely with internal teams.

Role Overview

Serve as a key point of contact for customers, managing inbound calls and emails related to product and equipment support. This role does not involve order entry but focuses on issue resolution, documentation, and coordination with internal departments.

Key Responsibilities

Handle inbound retail support calls and emails (approximately 15–20 per day)
Assist with inquiries related to order status, equipment issues, claims, and troubleshooting
Capture and document customer details related to machine returns and replacements
Track and document issues using internal systems
Coordinate with Sales, Retail Support, and Plant Operations teams to resolve issues
Provide professional, timely, and accurate customer service in a fast‑paced environment

Qualifications

Experience in customer service, operations, and order processing
Comfortable handling inbound calls and managing detailed, sometimes time‑consuming issues
Strong communication, organization, and attention to detail
Ability to multitask and prioritize in a team‑oriented environment
ERP or CRM exposure preferred (SAP experience a plus, not required)
High‑volume call experience helpful but not required

","

LHH Recruitment Solutions is seeking a Key Account Manager in a customer service capacity for a contract-hire ...","Key Account Manager",[96],["B","3325748733"],"2 days ago","/jobs/3325748733-key-account-manager","Charlotte, NC, United States","/jobs?location=Charlotte%2C+NC%2C+United+States","/jobs?keyword=Key+Account+Manager",{"_64":65,"_66":97,"_68":98,"_70":99,"_72":100},"Charlotte","Charlotte, NC, United States, 28245","NC","28245",["D",1777248000000],"Receptionist Mortgage/Escrow Experience Required

Schedule: MondayFriday, 7:00 AM 4:00 PM Industry: Mortgage / Escrow / Title / Loan Servicing Location: Onsite
LHH Recruiting is seeking a professional and reliable Receptionist with prior experience in the mortgage, escrow, title, or loan servicing industry for our client in Phoenix, AZ on a direct hire basis. This role is the front line of the office and plays a critical part in customer service, payment handling, and daily office operations. The ideal candidate is detail-oriented, customer-focused, and comfortable working in a fast-paced, high-traffic environment.
Key Responsibilities

Serve as the first point of contact at the front desk; greet customers in a professional and welcoming manner
Accept customer payments and accurately issue receipts
Answer and manage inbound phone calls as the first line of contact; some outbound calls required (no collections)
Communicate with customers in person, by phone, email, and mailed correspondence
Make welcome calls to new accounts
Open, sort, and process all incoming mail; stamp checks and distribute documents appropriately
Perform daily mail runs, including post office pickup and office mail drop-off
File and distribute documents as needed; provide general administrative support
Assist with basic office support tasks to ensure smooth daily operations
Participate in ongoing training courses to strengthen industry knowledge
Required Qualifications

Minimum 1 year of experience in a title company, escrow company, mortgage company, or loan servicing environment
Excellent written and verbal communication skills
Strong attention to detail and accuracy, especially when handling payments and documents
Ability to multitask and meet deadlines in a fast-paced office setting
Mature, professional demeanor with excellent customer service skills
Self-starter who can work independently as well as part of a team
Business professional appearance
Reliable, operational vehicle for daily post office mail pickup
Preferred Qualifications

Bilingual in Spanish and English
Previous experience handling high volumes of phone calls and foot traffic
Strong analytical and problem-solving skills
Pay Details: $19.00 to $21.00 per hour
Search managed by: Chris Collins
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance Act
Los Angeles City Fair Chance Ordinance
Los Angeles County Fair Chance Ordinance for Employers
San Francisco Fair Chance Ordinance
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Ref: US_EN_27_813275_3124306
","Receptionist Mortgage/Escrow Experience Required

Schedule: MondayFriday, 7:00 AM 4:00 PM Industry: Mortgage / Escrow / Title / Loan Servic...","Escrow Assistant / Receptionist",[111],["B","3491560629"],"/jobs/3491560629-escrow-assistant-receptionist","Phoenix, AZ, United States","/jobs?location=Phoenix%2C+AZ%2C+United+States","/jobs?keyword=Escrow+Assistant+%2F+Receptionist",{"_64":65,"_66":112,"_68":113,"_70":114,"_72":115},"Phoenix","Phoenix, AZ, United States, 85003","AZ","85003",["D",1777345200000],"LHH Talent","LHH Talent - - Responsibilities: Answer inbound calls, make outbound calls, and emails with customers.; Document all interactions in the CRM system with accurate data entry and attention to detail.; Escalate complex issues to appropriate departments while maintaining ownership of the customer experience.; Process payments and provide receipts via email to the customer.; Assist with troubleshooting tier one support and follow-ups.
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Newsday Media Group is a locally owned, independent media company grounded in journalistic excellence, integrity, and commitment to the communities it serves. With 19 Pulitzer Prizes and dozens of Emmy Awards, it's one of the most decorated news organizations in the country.

The company is in the middle of a significant transformation, expanding from its newspaper roots into a multimedia operation spanning digital, video, podcasts, live events, and data-driven civic engagement. NMG properties include the flagship Newsday and Newsday.com, NewsdayTV, the Newsday Live events series, and nextLI, a civic research and community forum platform funded by The Rauch Foundation.

A new 130,000-square-foot headquarters in Melville features a broadcast-quality TV studio and multimedia production space. Newsday Live produces a growing calendar of food and wine tastings, author talks, sports Q&As, concerts, and community events. Feed Me, the company's food and dining vertical, includes a web series, quarterly print magazine, and restaurant coverage. Brand 360, the in-house content studio, partners with advertisers across healthcare, education, energy, tourism, and retail.

Newsday's investigative unit has driven real-world change, from prompting schools to replace unsafe football helmets to contributing reporting that led to federal corruption convictions. Community programs include the Newsday Marching Band Festival, CheerFest, Scholar-Artist honors, and partnerships with local nonprofits focused on hunger, housing, youth education, and child welfare.

For people who care about local journalism, multimedia storytelling, and community impact, Newsday is doing the work at scale.

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