Inside Customer Service and Inside Sales
Greenhow Inc, Auburndale, MA, United States
Inside Customer Service & Sales
Pest Control & Lawn Care - Full Time
Do you enjoy talking with people and staying organized on a computer? Are you looking for a stable, full-time role with a small, growing company where your work actually matters?
Greenhow is looking for a dependable, friendly person to join our office team as an Inside Customer Service and Sales Representative.
About Greenhow
Greenhow is a locally owned pest control and lawn care company serving residential and commercial customers throughout Eastern Massachusetts. We've been based in Auburndale, MA for over 15 years and are known for doing things the right way-using effective, responsible treatments and providing helpful, honest service.
We're growing steadily and looking for someone who wants more than just a job. We want team members who are interested in building a long-term role with us.
About the Role
Our office staff is the communication hub of the company. This role involves a lot of phone and computer work throughout the day, helping customers and supporting our field team.
This is an
in-office position
in Newton/Auburndale, MA, near Commonwealth Ave, Route 128, and the Mass Pike.
Schedule
Full-time, weekday shifts (8 hours)
Shifts scheduled between
7:00 AM - 5:30 PM
One or two Saturday mornings per month
(8:00 AM - 12:00 PM)
What You'll Be Doing
Answering inbound phone calls and assisting customers
Scheduling and updating service appointments
Responding to customer emails and written requests
Setting up and updating customer accounts
Answering questions about services and billing
Preparing invoices, deposits, and statements
Following up on payments
Communicating with team members by phone, email, and text
General office and administrative support
This is a fast-paced office environment, so you'll need to be comfortable talking and using a computer at the same time.
What We're Looking For
Comfortable speaking on the phone and communicating clearly
Strong computer skills and attention to detail
Good common sense and problem-solving ability
Friendly, professional, and dependable
Able to juggle multiple tasks throughout the day
Customer service experience is required (retail, food service, hospitality, call center, or similar)
General knowledge of Eastern Massachusetts geography is a plus
No pest control experience is required-we train you.
What We Offer
Competitive hourly pay
Paid training
Medical and dental benefits
Stable, full-time work
Supportive team environment
A role that is always in demand-pest control is essential work
Real job satisfaction helping customers with problems they care about
Why Greenhow?
Our customers need and appreciate what we do, and we treat our team with respect. If you like staying busy, enjoy working with people, and want a reliable job with room to grow, we'd like to talk with you.
Interested?
Apply now.
Pest Control & Lawn Care - Full Time
Do you enjoy talking with people and staying organized on a computer? Are you looking for a stable, full-time role with a small, growing company where your work actually matters?
Greenhow is looking for a dependable, friendly person to join our office team as an Inside Customer Service and Sales Representative.
About Greenhow
Greenhow is a locally owned pest control and lawn care company serving residential and commercial customers throughout Eastern Massachusetts. We've been based in Auburndale, MA for over 15 years and are known for doing things the right way-using effective, responsible treatments and providing helpful, honest service.
We're growing steadily and looking for someone who wants more than just a job. We want team members who are interested in building a long-term role with us.
About the Role
Our office staff is the communication hub of the company. This role involves a lot of phone and computer work throughout the day, helping customers and supporting our field team.
This is an
in-office position
in Newton/Auburndale, MA, near Commonwealth Ave, Route 128, and the Mass Pike.
Schedule
Full-time, weekday shifts (8 hours)
Shifts scheduled between
7:00 AM - 5:30 PM
One or two Saturday mornings per month
(8:00 AM - 12:00 PM)
What You'll Be Doing
Answering inbound phone calls and assisting customers
Scheduling and updating service appointments
Responding to customer emails and written requests
Setting up and updating customer accounts
Answering questions about services and billing
Preparing invoices, deposits, and statements
Following up on payments
Communicating with team members by phone, email, and text
General office and administrative support
This is a fast-paced office environment, so you'll need to be comfortable talking and using a computer at the same time.
What We're Looking For
Comfortable speaking on the phone and communicating clearly
Strong computer skills and attention to detail
Good common sense and problem-solving ability
Friendly, professional, and dependable
Able to juggle multiple tasks throughout the day
Customer service experience is required (retail, food service, hospitality, call center, or similar)
General knowledge of Eastern Massachusetts geography is a plus
No pest control experience is required-we train you.
What We Offer
Competitive hourly pay
Paid training
Medical and dental benefits
Stable, full-time work
Supportive team environment
A role that is always in demand-pest control is essential work
Real job satisfaction helping customers with problems they care about
Why Greenhow?
Our customers need and appreciate what we do, and we treat our team with respect. If you like staying busy, enjoy working with people, and want a reliable job with room to grow, we'd like to talk with you.
Interested?
Apply now.