Senior Leader, AI-Driven Service & CRM Solutions

Pegasystems, Inc. seeks a seasoned leader for the Customer Service Solution Consulting team in Tampa, Florida. The role emphasizes strong leadership in customer service, CRM solutions, and AI-driven sales automation. Responsibilities include driving strategic opportunities, mentoring consultants, and establishing Pega’s market strategy. Candidates should have a Bachelor's degree and extensive experience in customer service or CRM solutions, with a track record in leadership roles. The position offers a competitive salary and comprehensive benefits. #J-18808-Ljbffr