Lead, AI-Driven CX & CRM Solutions Consulting

Pegasystems, Inc. is seeking a Customer Service Solution Consulting Lead in Boston, MA. The role involves leading a team while engaging with complex enterprise opportunities in customer service and CRM. The ideal candidate has over 8 years in customer service, CRM, or sales automation, with at least 3 years in leadership. Responsibilities include driving strategic opportunities, architecting solutions, and mentoring the team. A competitive salary range of $151,600 - $235,200 USD annually is offered, along with other incentives. #J-18808-Ljbffr