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Property Manager, Resident Services and Collections

Thrive Property Group, Muncie, IN, United States


Property Manager, Resident Services & Collections Thrive Property Group

Position Summary:

We are seeking a Property Manager to oversee a portfolio of approximately 100 units while managing portfolio-wide delinquency and collections, and supporting resident communications. This role is key to improving occupancy, reducing delinquency, and ensuring consistent operations across properties.

Responsibilities:

Manage 2–4 properties (~100 units) including leasing and daily operations

Own and drive delinquency and collections across the portfolio

Monitor receivables and coordinate with third‑party collections (Hunter Warfield)

Ensure timely follow‑up on past‑due accounts and reduce delinquency rates

Provide resident communication and phone coverage (2 days/week)

Support occupancy goals by driving leasing performance

Qualifications:

Property management or collections experience preferred

Strong communication and customer service skills

Organized, self‑motivated, and detail‑oriented

Experience with AppFolio or similar software is a plus

Compensation:

$45,000/year (estimated base salary)

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