International Marketing Executive - MGM National Harbor
MGM Resorts International, Baltimore, MD, United States
International Marketing Executive - MGM National Harbor page is loaded## International Marketing Executive - MGM National Harborlocations:
Property - MGM National Harbortime type:
Full timeposted on:
Posted Todayjob requisition id:
274605National Harbor, MarylandThe SHOW comes alive at MGM Resorts InternationalJob Description**THE JOB:**As a Marketing Executive, you’ll play a key role in delivering exceptional experiences for our casino guests. This position involves evaluating customer activity to provide tailored incentives, managing reservations through advanced systems, and ensuring seamless service in collaboration with property teams. You’ll exercise sound judgment in approving comps and allowances, maintain confidentiality of guest information, and resolve concerns with professionalism. From supporting customer development efforts to attending special events, you’ll help drive loyalty and profitability while adhering to compliance standards. Join the SHOW and be part of a team that sets the stage for unforgettable moments.**THE DAY-TO-DAY:*** Determine and evaluate customers’ casino activity to provide corresponding incentives and has authorization to approve limited amount of comps and allowances (rooms, food, beverage, events tickets, promo chips, free play, airfare or discounts).* Maintain property’s customer base to support increasing the customer development efforts.* Manage customers’ reservations by using VIPR/AUTOCAB, OPERA & PATRON management systems.* If authorized, grant limited amount of marker authorization limits to qualifying customers.* Minimum exposure to business decisions regarding customer credit lines, allowances, and comps.* Assist in managing customers to profitable levels.* Work in conjunction with Casino Marketing, Marketing Executives and property personnel to assist and facilitate in-house casino customers.* May attend special event functions when appropriate to promote marketing efforts and greet customers.* May attend quarterly Receivable Meetings to provide updates to the Corporate Finance group.* Maintain highly confidential casino customer information by enforcing the privacy of all guests and limits requests for
information about such guests in accordance with company policies.* Resolve customer disputes and complaints to the satisfaction of the customer and the company.* Comply with local laws, Title 31 and attend all mandatory compliance and training sessions.**THE IDEAL CANDIDATE:*** Must be at least 21 years of age.* At least three (3) years of prior relevant experience.* Prior relevant experience in hotel operations, casino marketing, VIP services or table games preferred.* Fluency in Chinese (Mandarin and/or Cantonese), Vietnamese, or Korean—native-level or business proficiency in speaking, reading, and writing preferred.**THE PERKS & BENEFITS:*** Wellness incentive programs to help you stay healthy physically and mentally.* Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.* Healthcare, financial, and time off benefits (for eligible employees).* Free meals in our employee dining room.* Free parking on and off shift.* Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community.**VIEW JOB DESCRIPTION:****Pay Range:**The pay range for this role is:$71,000.00 - $94,700.00This range represents a good faith estimate of the salary range that MGM reasonably expects to pay for the position upon hire. The actual salary offer will take into account a wide range of factors, including location.This position is eligible to participate in the Company’s incentive plan.Employees in this position are eligible to participate in medical, dental, vision, life insurance, 401(k) plans, and time off plans. Specific program offerings vary by eligibility factors such as geographic location, employment status, and union membership.Are you ready to **JOIN THE SHOW**At MGM Resorts, we exist to entertain the human race and provide an unforgettable escape. From delivering excellence for our guests to building and sustaining our communities, you can join our diverse teams of world-class talent and thrive in our collaborative environment. Our iconic MGM Resorts brands offer everyone a wide variety of exciting career opportunities with access to unlimited growth. Be part of a unique world filled with anticipation, entertainment and unparalleled experiences — combined with competitive rewards and exclusive perks. Together, we will use our meaningful relationships to continue to build our authentic culture.
We know the importance of respecting each other’s differences. We embrace and leverage our diversity to achieve best-in-class experiences and create stronger ties with our employees, guests, suppliers and community partners. We stay committed to taking strong, principled stands on equality to better unify our world.
MGM Resorts International develops, builds and operates unique destination resorts designed to provide a total resort experience, including first-class accommodations and dining, world-class entertainment, state-of-the-art meeting and convention facilities, and high-quality retail and gaming experiences.We know the importance of respecting each other’s differences. We embrace and leverage our diversity to achieve best-in-class experiences and create stronger ties with our employees, guests, suppliers and community partners. We stay committed to taking strong, principled stands on equality to better unify our world. MGM Resorts International believes in providing opportunity for every employee to grow, develop and succeed in a work environment where you can be your best. We encourage you to explore our job opportunities. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact us at talent@mgmresorts.comWe are an Equal Opportunity Employer.
We are also committed to protecting the privacy of visitors to our employment application site, including the protection of any personal information provided to us.
For more information about MGM Resorts International, including our
and commitment to diversity and inclusion, please visit . For California residents, also see our
that describes the categories of personal information and sensitive personal information we collect and provides certain details about our processing of that information. #J-18808-Ljbffr
Property - MGM National Harbortime type:
Full timeposted on:
Posted Todayjob requisition id:
274605National Harbor, MarylandThe SHOW comes alive at MGM Resorts InternationalJob Description**THE JOB:**As a Marketing Executive, you’ll play a key role in delivering exceptional experiences for our casino guests. This position involves evaluating customer activity to provide tailored incentives, managing reservations through advanced systems, and ensuring seamless service in collaboration with property teams. You’ll exercise sound judgment in approving comps and allowances, maintain confidentiality of guest information, and resolve concerns with professionalism. From supporting customer development efforts to attending special events, you’ll help drive loyalty and profitability while adhering to compliance standards. Join the SHOW and be part of a team that sets the stage for unforgettable moments.**THE DAY-TO-DAY:*** Determine and evaluate customers’ casino activity to provide corresponding incentives and has authorization to approve limited amount of comps and allowances (rooms, food, beverage, events tickets, promo chips, free play, airfare or discounts).* Maintain property’s customer base to support increasing the customer development efforts.* Manage customers’ reservations by using VIPR/AUTOCAB, OPERA & PATRON management systems.* If authorized, grant limited amount of marker authorization limits to qualifying customers.* Minimum exposure to business decisions regarding customer credit lines, allowances, and comps.* Assist in managing customers to profitable levels.* Work in conjunction with Casino Marketing, Marketing Executives and property personnel to assist and facilitate in-house casino customers.* May attend special event functions when appropriate to promote marketing efforts and greet customers.* May attend quarterly Receivable Meetings to provide updates to the Corporate Finance group.* Maintain highly confidential casino customer information by enforcing the privacy of all guests and limits requests for
information about such guests in accordance with company policies.* Resolve customer disputes and complaints to the satisfaction of the customer and the company.* Comply with local laws, Title 31 and attend all mandatory compliance and training sessions.**THE IDEAL CANDIDATE:*** Must be at least 21 years of age.* At least three (3) years of prior relevant experience.* Prior relevant experience in hotel operations, casino marketing, VIP services or table games preferred.* Fluency in Chinese (Mandarin and/or Cantonese), Vietnamese, or Korean—native-level or business proficiency in speaking, reading, and writing preferred.**THE PERKS & BENEFITS:*** Wellness incentive programs to help you stay healthy physically and mentally.* Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.* Healthcare, financial, and time off benefits (for eligible employees).* Free meals in our employee dining room.* Free parking on and off shift.* Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community.**VIEW JOB DESCRIPTION:****Pay Range:**The pay range for this role is:$71,000.00 - $94,700.00This range represents a good faith estimate of the salary range that MGM reasonably expects to pay for the position upon hire. The actual salary offer will take into account a wide range of factors, including location.This position is eligible to participate in the Company’s incentive plan.Employees in this position are eligible to participate in medical, dental, vision, life insurance, 401(k) plans, and time off plans. Specific program offerings vary by eligibility factors such as geographic location, employment status, and union membership.Are you ready to **JOIN THE SHOW**At MGM Resorts, we exist to entertain the human race and provide an unforgettable escape. From delivering excellence for our guests to building and sustaining our communities, you can join our diverse teams of world-class talent and thrive in our collaborative environment. Our iconic MGM Resorts brands offer everyone a wide variety of exciting career opportunities with access to unlimited growth. Be part of a unique world filled with anticipation, entertainment and unparalleled experiences — combined with competitive rewards and exclusive perks. Together, we will use our meaningful relationships to continue to build our authentic culture.
We know the importance of respecting each other’s differences. We embrace and leverage our diversity to achieve best-in-class experiences and create stronger ties with our employees, guests, suppliers and community partners. We stay committed to taking strong, principled stands on equality to better unify our world.
MGM Resorts International develops, builds and operates unique destination resorts designed to provide a total resort experience, including first-class accommodations and dining, world-class entertainment, state-of-the-art meeting and convention facilities, and high-quality retail and gaming experiences.We know the importance of respecting each other’s differences. We embrace and leverage our diversity to achieve best-in-class experiences and create stronger ties with our employees, guests, suppliers and community partners. We stay committed to taking strong, principled stands on equality to better unify our world. MGM Resorts International believes in providing opportunity for every employee to grow, develop and succeed in a work environment where you can be your best. We encourage you to explore our job opportunities. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact us at talent@mgmresorts.comWe are an Equal Opportunity Employer.
We are also committed to protecting the privacy of visitors to our employment application site, including the protection of any personal information provided to us.
For more information about MGM Resorts International, including our
and commitment to diversity and inclusion, please visit . For California residents, also see our
that describes the categories of personal information and sensitive personal information we collect and provides certain details about our processing of that information. #J-18808-Ljbffr