Service Writer
Goodson Acura, Dallas, TX, United States
Service Writer - Park Cities Auto Care Location: Dallas, TX
Description of the role: As a Service Writer at Park Cities Auto Care, you will be responsible for handling customer inquiries, scheduling service appointments, and ensuring excellent customer service throughout the service process.
Responsibilities: Interact with customers to determine their service needs
Schedule service appointments and communicate effectively with customers
Coordinate with the service team to ensure timely completion of work
Provide accurate service quotes and recommendations to customers
Maintain detailed records of service orders and customer interactions
Requirements: Prior experience in customer service or automotive industry
Strong communication and interpersonal skills
Ability to multitask and work in a fast-paced environment
Attention to detail and problem-solving skills
Benefits: Competitive compensation package
Opportunities for growth and advancement
Healthcare benefits and retirement plan options
About the Company: Park Cities Auto Care is a premier independent Auto Repair Shop in Dallas, TX, dedicated to providing exceptional automotive services and customer satisfaction. With a focus on quality and integrity, we aim to exceed customer expectations and build long-lasting relationships.
Description of the role: As a Service Writer at Park Cities Auto Care, you will be responsible for handling customer inquiries, scheduling service appointments, and ensuring excellent customer service throughout the service process.
Responsibilities: Interact with customers to determine their service needs
Schedule service appointments and communicate effectively with customers
Coordinate with the service team to ensure timely completion of work
Provide accurate service quotes and recommendations to customers
Maintain detailed records of service orders and customer interactions
Requirements: Prior experience in customer service or automotive industry
Strong communication and interpersonal skills
Ability to multitask and work in a fast-paced environment
Attention to detail and problem-solving skills
Benefits: Competitive compensation package
Opportunities for growth and advancement
Healthcare benefits and retirement plan options
About the Company: Park Cities Auto Care is a premier independent Auto Repair Shop in Dallas, TX, dedicated to providing exceptional automotive services and customer satisfaction. With a focus on quality and integrity, we aim to exceed customer expectations and build long-lasting relationships.