Claims Representative Commercial Lines - Entry Level
Sentry Insurance, Stevens Point, WI, United States
This position will be located at our Stevens Point, WI office following the hybrid work model and is NOT available for remote work.
What You'll Do
Gain knowledge to verify coverage, compensability, and reasonable payments by thoroughly reviewing the policy, reviewing accident details, and other pertinent information related to the claim.
Develop investigative claims skills by taking and reviewing recorded statements from involved parties and witnesses, reviewing police reports, and other pertinent evidence.
Build knowledge to evaluate claims exposure appropriately, establishing timely reserves.
Comply with industry regulations, legal requirements, and internal company policies through thorough documentation of all decisions, correspondence, and discussions that occur throughout the life cycle of the claim.
Support customers with empathy and understanding, assisting them through difficult situations and effectively communicating the claims process, ongoing claim status, and decisions, including the reasoning behind them.
Ability to obtain and maintain state licensing requirements.
What It Takes
Bachelor's degree or equivalent work experience.
Previous insurance related and/or customer service experience is preferred.
Ability to professionally communicate verbally and in writing.
Ability to exercise effective time management skills.
Shows technological aptitude.
Associate must have the ability to travel as necessary to satisfactorily complete their job responsibilities as assigned.
What You'll Receive
Sentry is happy to offer
flexibility
through a scheduled Hybrid work model.
Monday and Friday work from home
if you choose to, Tuesday through Thursday you'll work in office.
As a Sentry associate, you will have an in-office workspace and materials for your home office. In addition to the laptop, you will receive prior to your start, Sentry will
provide equipment
for your home office.
Meal Subsidy
available for associates who report to an office.
401(K) plan with a dollar for dollar match on your
first eight percent , plus immediate vesting to help strengthen your financial future.
Continue your education and career development through Sentry University (SentryU) and utilize our
Tuition Reimbursement
program.
Generous Paid-Time Off plan for you to enjoy time out of the office as well as
Volunteer-Time off .
Group Medical, Dental, Vision, Life insurance, Parental leave, and our Health and Wellness
benefits
to encourage a healthy lifestyle.
Well-being and
Employee Assistance
programs.
Sentry Foundation
gift matching
program to encourage charitable giving.
Equal Employment Opportunity Sentry is an Equal Opportunity Employer. It is our policy that there be no discrimination in employment based on race, color, national origin, religion, sex, disability, age, marital status, or sexual orientation.
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What You'll Do
Gain knowledge to verify coverage, compensability, and reasonable payments by thoroughly reviewing the policy, reviewing accident details, and other pertinent information related to the claim.
Develop investigative claims skills by taking and reviewing recorded statements from involved parties and witnesses, reviewing police reports, and other pertinent evidence.
Build knowledge to evaluate claims exposure appropriately, establishing timely reserves.
Comply with industry regulations, legal requirements, and internal company policies through thorough documentation of all decisions, correspondence, and discussions that occur throughout the life cycle of the claim.
Support customers with empathy and understanding, assisting them through difficult situations and effectively communicating the claims process, ongoing claim status, and decisions, including the reasoning behind them.
Ability to obtain and maintain state licensing requirements.
What It Takes
Bachelor's degree or equivalent work experience.
Previous insurance related and/or customer service experience is preferred.
Ability to professionally communicate verbally and in writing.
Ability to exercise effective time management skills.
Shows technological aptitude.
Associate must have the ability to travel as necessary to satisfactorily complete their job responsibilities as assigned.
What You'll Receive
Sentry is happy to offer
flexibility
through a scheduled Hybrid work model.
Monday and Friday work from home
if you choose to, Tuesday through Thursday you'll work in office.
As a Sentry associate, you will have an in-office workspace and materials for your home office. In addition to the laptop, you will receive prior to your start, Sentry will
provide equipment
for your home office.
Meal Subsidy
available for associates who report to an office.
401(K) plan with a dollar for dollar match on your
first eight percent , plus immediate vesting to help strengthen your financial future.
Continue your education and career development through Sentry University (SentryU) and utilize our
Tuition Reimbursement
program.
Generous Paid-Time Off plan for you to enjoy time out of the office as well as
Volunteer-Time off .
Group Medical, Dental, Vision, Life insurance, Parental leave, and our Health and Wellness
benefits
to encourage a healthy lifestyle.
Well-being and
Employee Assistance
programs.
Sentry Foundation
gift matching
program to encourage charitable giving.
Equal Employment Opportunity Sentry is an Equal Opportunity Employer. It is our policy that there be no discrimination in employment based on race, color, national origin, religion, sex, disability, age, marital status, or sexual orientation.
#J-18808-Ljbffr