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IT Portfolio Management Analyst I / II

Arizona Public Service Company, Phoenix, AZ, United States


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Our present and future success depends on the creative and dedicated people of our company who demonstrate the principles outlined in the APS Promise: Design for Tomorrow, Empower Each Other and Succeed Together.

Summary
As an

IT Portfolio Management Analyst

at APS, you’ll support the internal PMO by helping project teams navigate governance processes, maintain accurate portfolio data, and deliver insights that drive better decisions. This role combines

customer support, data analysis, and process improvement

to ensure technology initiatives are delivered with visibility, consistency, and compliance.

Key Responsibilities

Support project teams with PMO governance and day-to-day inquiries

Analyze and report on portfolio metrics using

Excel and Azure data sources

Build and maintain

Power BI dashboards

to show project and portfolio health

Maintain documentation, tools, and process artifacts

Identify opportunities for

automation, AI, and process improvements

Partner with PMs and leaders to provide clear, actionable insights

What We’re Looking For

Experience in

IT PMO, portfolio analysis, governance, or project reporting

Hands-on experience with:

ServiceNow SPM

(preferred)

Power BI dashboard creation

Advanced Excel

Strong data interpretation and communication skills

Interest in

automation, AI, and continuous improvement

Bachelors' degree in Information Technology or related field

PLUS and one (1) year of prior relevant experience or equivalent combination of education and directly related experience.

Requires basic technical subject matter knowledge within a job area or system

Bachelors' degree in Information Technology or related field

PLUS

two (2) years' of prior relevant experience or equivalent combination of education and directly related experience.

Requires working technical knowledge gained through experience within a job area or system

Preferred Special Skills, Knowledge or Qualifications

Knowledge of digital technology asset life cycle management processes and supporting tools and services,

Familiarity with recognized software development and project management methodologies

Familiarity with IT infrastructure solutions from major vendors

Familiarity with the use of reporting tools to monitor portfolio activities and analyze portfolio performance.

Major Accountabilities
1) Project Governance Execution & Compliance

2) Quality Assurance & Delivery Health Monitoring

3) Continuous improvement & process maturity

4) Stakeholder Engagement and partnership

5) Perform basic reporting and analysis of aggregated portfolio health issues

Export Compliance / EEO Statement
This position may require access to and/or use of information subject to control under the Department of Energy's Part 810 Regulations (10 CFR Part 810), the Export Administration Regulations (EAR) (15 CFR Parts 730 through 774), or the International Traffic in Arms Regulations (ITAR) (22 CFR Chapter I, Subchapter M Part 120) (collectively, 'U.S. Export Control Laws'). Therefore, some positions may require applicants to be a U.S. person, which is defined as a U.S. Citizen, a U.S. Lawful Permanent Resident (i.e. 'Green Card Holder'), a Political Asylee, or a Refugee under the U.S. Export Control Laws. All applicants will be required to confirm their U.S. person or non-US person status. All information collected in this regard will only be used to ensure compliance with U.S. Export Control Laws, and will be used in full compliance with all applicable laws prohibiting discrimination on the basis of national origin and other factors. For positions at Palo Verde Nuclear Generating Stations (PVNGS) all openings will require applicants to be a U.S. person.

Pinnacle West Capital Corporation and its subsidiaries and affiliates ('Pinnacle West') maintain a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, recruiting, hiring, promoting, compensating, reassigning, demoting, transferring, laying off, recalling, terminating employment, and training for all positions without regard to race, color, religion, disability, age, national origin, gender, gender identity, sexual orientation, marital status, protected veteran status, or any other classification or characteristic protected by law.

For more information on applicable equal employment regulations, please refer to EEO is the Law poster. Federal law requires all employers to verify the identity and employment eligibility of every person hired to work in the United States, refer to E-Verify poster. View the employee rights and responsibilities under the Family and Medical Leave Act (FMLA).

Arizona Public Service is a smoke free workplace.

Home based:

Home based employees primarily work from their home offices and come into an APS facility on an as-needed basis.

*Employees are expected to reside in Arizona (or New Mexico for Four Corners-based employees).

*Working from a home office requires adequate technology and an appropriate ergonomic set up.

*Role types are subject to change based on business need.

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