Senior Manager, Certified Renew (CRN) Sales Category - Category Management
Samsung, Plano, TX, United States
Samsung Certified Re-Newed (CRN) And Refurbished Category Sales Leader
Headquartered in Englewood Cliffs, N.J., Samsung Electronics America, Inc. (SEA) is a leader in mobile technologies, consumer electronics, home appliances and enterprise solutions. From our humble beginnings to our position today as a tech leader, our passion for innovation has been the common thread throughout our history. We've grown into one of THE most recognized global brands. We consider ourselves "relentless pioneers" that push boundaries and defy barriers. The company pushes beyond the limits of today's technology to provide groundbreaking connected experiences across its large portfolio of products and services, including mobile devices, home appliances, home entertainment, 5G networks, and digital displays. As EPA's ENERGY STAR Corporate Commitment Partner, SEA is dedicated to making a positive impact on the environment through its eco-conscious products, practices, and operations. People | Excellence | Change | Integrity | Co-prosperity
Role and Responsibilities
The primary purpose of this role is to cross-functionally lead achievement of sales, margin, and profit goals for the Samsung Certified Re-Newed (CRN) and Refurbished categories across multiple sales channels. The selected candidate will work directly with internal and external sales channel leaders to provide oversight and guidance to achieve all applicable targets and KPIs. This role is based out of the Plano, TX office and will report directly to the Director of the CRN/Trade-in Product Management category.
Role & Responsibilities
Manage: Lead Sales for the CRN and Refurbished category by driving: top line growth, promotional and marketing plans, internal / external / HQ partnerships, supply chain and distribution, and long-term growth strategy
Lead and persuade cross-functional and direct report teams in executing strategy and tactical plan
Oversee multiple Sales Funnels to ensure proper channel level execution
Monitor and analyze channel sales performance, explain performance variations and effectively adjust any necessary action plans required to achieve results
Manage communications, sales promotion development, and training as required to stimulate and facilitate the sale of Samsung CRN products
Build: Develop comprehensive business strategy for channels based upon analyses of their strategy, capabilities, financial analysis, customer insights, portfolio, promotions, marketing, and customer demand
Establish high-level as well as tactical relationships with channel sales teams, marketing and product teams
Establish annual sales targets and respective channel go to market strategies to ensure quarterly revenue targets are exceeded and foundation is being laid for long term growth
Foster strong relationships with key channel executives in order to successfully position the Samsung CRN portfolio and align near-term CRN sales strategy
Optimize: Design channel specific supporting tactical plan, collaborating across multiple teams internally and externally, maximizing team resources and capabilities
Drive the business forward and deliver sell-thru and other specified results tied to Samsung CRN products and solutions
Prepare and present reports and management analysis to establish business plans. Report on the performance of the assigned business division against plan
Align with internal stakeholders to ensure Supply and Production demands meet sales forecast
Analyze business trends to work internally to develop Yearly, Quarterly, and Monthly Sales Forecasts
Innovate: think outside-the-box, leverage data, and build insights to create business cases to build scalable products and promotions to drive the growth of your business; develop functional capabilities to test, learn, and iterate to accelerate category growth
Develop data-driven perspectives on the end-to-end operations of the business. Identify areas of opportunity and work cross-functionally to drive operational efficiencies
Interface effectively at all levels of the Samsung CRN organization to obtain support for strategy and tactical plan, including negotiating and executing necessary arrangements, managing internal company processes, and adhering to company guidelines and policies
Minimum Qualifications
Bachelor's degree and 8+ years of enterprise technology sales or business development experience
Proven overachiever, track record of quarterly / annual sales success
Self-starter and very capable on both business and technical fronts
Previous experience and success in selling technical solutions
Ability to lead and motivate a team of 2-3 direct reports
Ability to facilitate cross-functional teams and navigate matrixed organizations
Strong analytical, data-driven problem solving and decision-making skills
Ability to work under pressure and deadlines. In addition, must be able to manage multiple projects and often competing priorities
Entrepreneurial spirit and excellent communication skills (verbal and written)
Skills and Qualifications
Preferred Qualifications:
MBA degree and 6+ years of relevant work experience
Knowledge of mobile handset market, OEMs and carriers preferred
3-5 years of experience selling mobile solutions at or with a US carrier preferred
At Samsung, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners, and communities.
Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.
Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process
Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team (855-557-3247) or SEA_Accommodations_Ext@sea.samsung.com for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.
Headquartered in Englewood Cliffs, N.J., Samsung Electronics America, Inc. (SEA) is a leader in mobile technologies, consumer electronics, home appliances and enterprise solutions. From our humble beginnings to our position today as a tech leader, our passion for innovation has been the common thread throughout our history. We've grown into one of THE most recognized global brands. We consider ourselves "relentless pioneers" that push boundaries and defy barriers. The company pushes beyond the limits of today's technology to provide groundbreaking connected experiences across its large portfolio of products and services, including mobile devices, home appliances, home entertainment, 5G networks, and digital displays. As EPA's ENERGY STAR Corporate Commitment Partner, SEA is dedicated to making a positive impact on the environment through its eco-conscious products, practices, and operations. People | Excellence | Change | Integrity | Co-prosperity
Role and Responsibilities
The primary purpose of this role is to cross-functionally lead achievement of sales, margin, and profit goals for the Samsung Certified Re-Newed (CRN) and Refurbished categories across multiple sales channels. The selected candidate will work directly with internal and external sales channel leaders to provide oversight and guidance to achieve all applicable targets and KPIs. This role is based out of the Plano, TX office and will report directly to the Director of the CRN/Trade-in Product Management category.
Role & Responsibilities
Manage: Lead Sales for the CRN and Refurbished category by driving: top line growth, promotional and marketing plans, internal / external / HQ partnerships, supply chain and distribution, and long-term growth strategy
Lead and persuade cross-functional and direct report teams in executing strategy and tactical plan
Oversee multiple Sales Funnels to ensure proper channel level execution
Monitor and analyze channel sales performance, explain performance variations and effectively adjust any necessary action plans required to achieve results
Manage communications, sales promotion development, and training as required to stimulate and facilitate the sale of Samsung CRN products
Build: Develop comprehensive business strategy for channels based upon analyses of their strategy, capabilities, financial analysis, customer insights, portfolio, promotions, marketing, and customer demand
Establish high-level as well as tactical relationships with channel sales teams, marketing and product teams
Establish annual sales targets and respective channel go to market strategies to ensure quarterly revenue targets are exceeded and foundation is being laid for long term growth
Foster strong relationships with key channel executives in order to successfully position the Samsung CRN portfolio and align near-term CRN sales strategy
Optimize: Design channel specific supporting tactical plan, collaborating across multiple teams internally and externally, maximizing team resources and capabilities
Drive the business forward and deliver sell-thru and other specified results tied to Samsung CRN products and solutions
Prepare and present reports and management analysis to establish business plans. Report on the performance of the assigned business division against plan
Align with internal stakeholders to ensure Supply and Production demands meet sales forecast
Analyze business trends to work internally to develop Yearly, Quarterly, and Monthly Sales Forecasts
Innovate: think outside-the-box, leverage data, and build insights to create business cases to build scalable products and promotions to drive the growth of your business; develop functional capabilities to test, learn, and iterate to accelerate category growth
Develop data-driven perspectives on the end-to-end operations of the business. Identify areas of opportunity and work cross-functionally to drive operational efficiencies
Interface effectively at all levels of the Samsung CRN organization to obtain support for strategy and tactical plan, including negotiating and executing necessary arrangements, managing internal company processes, and adhering to company guidelines and policies
Minimum Qualifications
Bachelor's degree and 8+ years of enterprise technology sales or business development experience
Proven overachiever, track record of quarterly / annual sales success
Self-starter and very capable on both business and technical fronts
Previous experience and success in selling technical solutions
Ability to lead and motivate a team of 2-3 direct reports
Ability to facilitate cross-functional teams and navigate matrixed organizations
Strong analytical, data-driven problem solving and decision-making skills
Ability to work under pressure and deadlines. In addition, must be able to manage multiple projects and often competing priorities
Entrepreneurial spirit and excellent communication skills (verbal and written)
Skills and Qualifications
Preferred Qualifications:
MBA degree and 6+ years of relevant work experience
Knowledge of mobile handset market, OEMs and carriers preferred
3-5 years of experience selling mobile solutions at or with a US carrier preferred
At Samsung, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners, and communities.
Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.
Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process
Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team (855-557-3247) or SEA_Accommodations_Ext@sea.samsung.com for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.