BDC Agent
Confidence Auto Group, Uvalde, TX, United States
BDC Agent
Confidence Auto Group is looking for a motivated and customer-focused BDC (Business Development Center) Agent to join our growing team. In this role, you will serve as the first point of contact for prospective customers, helping guide them through the early stages of the vehicle buying process. Your efforts will directly contribute to increased dealership traffic, lead conversion, and overall customer satisfaction.
What We Offer
Competitive pay structure
401(k) with company match
Medical, Dental, and Vision insurance
Key Responsibilities
Handle inbound and outbound communications via phone, email, and online chat
Schedule and confirm appointments for test drives and dealership visits
Accurately maintain and update CRM records with lead information and follow-ups
Proactively follow up with prospective customers to nurture leads
Collaborate with the sales team to ensure a seamless customer experience
What We're Looking For
Excellent written and verbal communication skills
Strong customer service mindset and a professional demeanor
Ability to multitask, stay organized, and meet deadlines in a fast-paced environment
Prior experience in customer service, sales, or automotive BDC is preferred but not required
Familiarity with CRM tools and dealership operations is a plus
Confidence Auto Group is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
About Confidence Auto Group Confidence Auto Group is a trusted name in the Beeville, TX automotive market, known for delivering high-quality vehicles and outstanding customer experiences. As a locally operated dealership, we take pride in our community roots and our commitment to integrity, transparency, and customer care.
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What We Offer
Competitive pay structure
401(k) with company match
Medical, Dental, and Vision insurance
Key Responsibilities
Handle inbound and outbound communications via phone, email, and online chat
Schedule and confirm appointments for test drives and dealership visits
Accurately maintain and update CRM records with lead information and follow-ups
Proactively follow up with prospective customers to nurture leads
Collaborate with the sales team to ensure a seamless customer experience
What We're Looking For
Excellent written and verbal communication skills
Strong customer service mindset and a professional demeanor
Ability to multitask, stay organized, and meet deadlines in a fast-paced environment
Prior experience in customer service, sales, or automotive BDC is preferred but not required
Familiarity with CRM tools and dealership operations is a plus
Confidence Auto Group is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
About Confidence Auto Group Confidence Auto Group is a trusted name in the Beeville, TX automotive market, known for delivering high-quality vehicles and outstanding customer experiences. As a locally operated dealership, we take pride in our community roots and our commitment to integrity, transparency, and customer care.
#J-18808-Ljbffr