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Fulfillment Associate

Kelly Services, Dover, DE, United States


Job Title:

Fulfillment Associate

Location:

100% Onsite

Schedule:

9:00 AM–5:00 PM or 10:00 AM–6:00 PM

Duration:

6 months, with potential to extend or convert to permanent

Pay Rate:

$19 per hour

Job Description As a Fulfillment Associate, you will play a vital role in ensuring customer orders are accurately processed and shipped on time. You’ll contribute to streamlining order entry, administration, and shipping processes to deliver exceptional customer service. This entry-level role is an excellent opportunity to launch your career in supply chain operations by supporting your team and learning foundational skills.

Responsibilities

Accurately enter orders into the system

Perform order administration tasks

Assist with preparing packages for shipment

Coordinate with third-party vendors for order fulfillment

Support inventory checks and report discrepancies

Maintain operational documents and records

Help with demand planning under supervision

Ensure customer service standards are met

Respond to basic customer inquiries

Assist with general administrative duties as needed

Skills & Qualifications

Proficiency in order entry systems

Strong attention to detail

Basic understanding of customer service principles

Effective verbal and written communication skills

Good time management and task prioritization

Willingness to work collaboratively with a team

Basic knowledge of inventory management and documentation

Ability to follow established procedures and detailed instructions

Experience working with operational or administrative processes is a plus

Benefits As part of our promise to talent, Kelly supports employees through a variety of benefits, including medical, dental, vision, telemedicine, term life insurance, whole life, accident insurance, critical illness coverage, a legal plan, and short-term disability. Employees also have access to a retirement savings plan, service bonus and holiday pay plans (up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to paid sick leave under the applicable state or local plan. Click here (https://www.mykelly.com/help-support-working-with-kelly-us/#Benefits) for more information on benefits and perks that may be available.

Equal Employment Opportunity Statement Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.

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