Assistant Program Director, NV (64060)
Volunteers of America Chesapeake & Carolinas, Woodbridge, VA, United States
FUNCTION
The Assistant Director promotes the mission, vision and core values of the organization and is responsible for providing leadership that supports and promotes the strategic direction of VOAC in areas of jurisdiction. The position shall collaborate with the Director of Services and work to ensure the provision of quality services that support the development and progress of individuals in helping them to live with a heightened level of dignity and self-sufficiency within their local community. The Assistant Director is directly responsible to the Director for the day‑to‑day operations of the program’s clinical services. The position manages the functioning of clinical staff, which provides a wide array of I/DD community‑based and residential services. This position will directly supervise the Clinical Coordinators (QIDPs). Supervision duties would be training and recruitment for all Clinical Coordinators (QIDPs), holding them accountable to their jobs, performance evaluations and disciplinary oversight of them as well.
Principal Activities
Responsible for the implementation of VOAC policies and procedures. In coordination with assigned staff, design staffing schedules that support the needs of the individuals, meet the requirements of the regulatory agency, as well as compliance with the approved operating budgets.
The position will directly supervise the Clinical Coordinators (QIDPs).
Insuring accurate and timely Census and Billing statements to the accounting department and assuring all authorizations and pre‑authorizations are current.
Oversees that all waiver redesign requirements are implemented and met through clinical practices.
Ensuring all Medicaid renewal and rep payee reports and the documents required for these are obtained and met in a timely manner.
Maintain the overall management of CHRIS reporting and follow up entries, as well as LHRC reports required from the CHRIS system.
Oversee the overall management of the IRC and follow up on such.
Maintain adequate staffing for the program and working directly with the HR recruiter, including SilkRoad systems.
Implement monthly quality assurance checks for medical, clinical, and documentation work, including protocol development for individuals and assuring Best Practices are always in place.
Updating the Development Team for social media stories about our program.
Attend the Arlington County DD meetings and report back to clinical team and director on those meetings.
Works with all disciplines to implement and provide quality services and support for individuals via maximizing process improvement efforts.
In coordination with applicable staff, it ensures that all staff are properly trained, and it must be evident that training promotes the culture of person centeredness.
Key Skills
Ability to effectively collaborate and facilitate change, interfacing with all levels of the organization.
Ability to manage, train, and implement the Waiver Redesign initiatives for I/DD service line.
High level of oral and written communication skills, interpersonal skills, and facilitation skills.
Ability to think innovatively, strategically, and analytically.
Participate in real results strategic process and assist with embedding new initiatives.
Ability to prepare and deliver effective presentations to external parties and all levels of the organization, including senior leaders.
Qualifications A Bachelor's degree in the human services field; and 2 years as a QIDP with a focus on developing and working in a system that promotes a person‑centered environment, utilizing best practices for individuals with intellectual disabilities. The position will also require expertise in ensuring compliance with policies, procedures, and regulatory requirements as well as experience working in conjunction with Quality Improvement and training staff. Additional skills required are personnel administration, advocacy and public relations, excellent verbal and written communication, and interpersonal skills.
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Principal Activities
Responsible for the implementation of VOAC policies and procedures. In coordination with assigned staff, design staffing schedules that support the needs of the individuals, meet the requirements of the regulatory agency, as well as compliance with the approved operating budgets.
The position will directly supervise the Clinical Coordinators (QIDPs).
Insuring accurate and timely Census and Billing statements to the accounting department and assuring all authorizations and pre‑authorizations are current.
Oversees that all waiver redesign requirements are implemented and met through clinical practices.
Ensuring all Medicaid renewal and rep payee reports and the documents required for these are obtained and met in a timely manner.
Maintain the overall management of CHRIS reporting and follow up entries, as well as LHRC reports required from the CHRIS system.
Oversee the overall management of the IRC and follow up on such.
Maintain adequate staffing for the program and working directly with the HR recruiter, including SilkRoad systems.
Implement monthly quality assurance checks for medical, clinical, and documentation work, including protocol development for individuals and assuring Best Practices are always in place.
Updating the Development Team for social media stories about our program.
Attend the Arlington County DD meetings and report back to clinical team and director on those meetings.
Works with all disciplines to implement and provide quality services and support for individuals via maximizing process improvement efforts.
In coordination with applicable staff, it ensures that all staff are properly trained, and it must be evident that training promotes the culture of person centeredness.
Key Skills
Ability to effectively collaborate and facilitate change, interfacing with all levels of the organization.
Ability to manage, train, and implement the Waiver Redesign initiatives for I/DD service line.
High level of oral and written communication skills, interpersonal skills, and facilitation skills.
Ability to think innovatively, strategically, and analytically.
Participate in real results strategic process and assist with embedding new initiatives.
Ability to prepare and deliver effective presentations to external parties and all levels of the organization, including senior leaders.
Qualifications A Bachelor's degree in the human services field; and 2 years as a QIDP with a focus on developing and working in a system that promotes a person‑centered environment, utilizing best practices for individuals with intellectual disabilities. The position will also require expertise in ensuring compliance with policies, procedures, and regulatory requirements as well as experience working in conjunction with Quality Improvement and training staff. Additional skills required are personnel administration, advocacy and public relations, excellent verbal and written communication, and interpersonal skills.
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