Ocean Freight Specialist

DHL - - Responsibilities: Creates and confirms transport order to ensure pickup of the shipment at origin; Performs booking and booking optimization according to internal guidelines as defined by Product; Prepares, controls and distributes all required Import and/or Export documents to counterparts (carrier, consignee, supplier, etc.) complying with regulations and internal procedures; Checks responses from counterparts and finalizes validation of required documents; Responsible for customer service and follow-up on shipment status in the Import and/or Export area, identifies incidents, and ensures resolution of incidents to meet and exceed customer expectations